Senior Open Text xECM Consultant (Part-time, 50 hours per month)

N-iX; Madrid; Hybrid; EUR 20,000 - 33,000; Part time

Benefits offered by this job

Flexible work format

Competitive salary

Mentorship program

Tech trainings

Knowledge sharing

Job summary

N-iX is seeking a Senior Open Text xECM Consultant for a part-time engagement (50 hours per month) focused on maintaining and supporting an OpenText ECM environment, including SAP xECM integrations and related systems. The role emphasizes stability, performance, and proactive issue resolution.

The position offers flexible work arrangements (Office/Remote) with senior-level responsibilities and collaboration with cross-functional teams to ensure platform reliability and security.

Qualifications

• OpenText Extended ECM for SAP or other ERP systems.
• OpenText Content Server DB Schema.
• OpenText Archive Center.
• OpenText Directory Services / OTDS and SSO.
• OpenText WebReports.
• OpenText REST API / integrations (Search Engine API).

Responsibilities

• Handle incidents escalated by the client’s support team, including restoring services during outages.
• Analyze logs, configurations, integrations, and clustered environment behavior.
• Perform root cause analysis and recommend measures to prevent recurring incidents.
• Investigate performance issues involving databases, SQL queries, and caching mechanisms.
• Participate in platform reviews and provide recommendations on stability, capacity, and security.
• Support upgrade planning, patch deployments, and post-change validation.
• Collaborate with client admins, DBAs, integration teams, and OpenText vendor support.
• Document findings and resolutions, maintain Jira tickets, and communicate progress in meetings.

Skills

OpenText xECM

Content Server DB

Archive Center

OTDS/SSO

WebReports

REST API

InfoSec Governance

Stakeholder communications

Documentation

Self-driven

Quality focus

Collaboration

Tools

SAP xECM integrations

Job description

• Senior Open Text xECM Consultant (Part-time, 50 hours per month)

Senior Open Text xECM Consultant (Part-time, 50 hours per month) (#6008)

Europe, Poland, Ukraine

Work type:

Office/Remote

Technical Level:

Senior

Job Category:

Software Development

Our customer t is a Polish convenience retail company operating one of the largest convenience store networks in Poland. The company specializes in modern retail solutions, franchise management, and digital innovation, offering customers convenient access to everyday products and services. With a strong focus on technology, operational efficiency, and customer experience, they leverage digital platforms, automation, and integrated IT systems to streamline business processes and support its extensive retail and franchise network.

We are looking for a skilled OpenText ECM Consultant to provide ongoing maintenance, technical support, and incident resolution for the Client’s existing OpenText ECM environment, including integrations with SAP (xECM, Document Declaration) and related systems. The role focuses on ensuring platform stability, availability, and performance through proactive monitoring, troubleshooting, and issue resolution.

The plan includes is 50 working hours of supportper month on a long-term basis.

Responsibilities

• Handle incidents escalated by the client’s support team, including restoring services during critical outages.
• Analyze logs, configurations, integrations, and clustered environment behavior.
• Perform root cause analysis and recommend measures to prevent recurring incidents.
• Investigate performance issues involving databases, SQL queries, and caching mechanisms.
• Participate in periodic platform reviews and provide recommendations on stability, capacity, and security.
• Support upgrade planning, patch deployments, and post-change validation.
• Collaborate with the client’s administrators, database specialists, integration teams, and OpenText vendor support.
• Document findings and resolutions, maintain Jira tickets, and communicate progress during technical and service review meetings.

Required Skills

• OpenText Extended ECM for SAP or other ERP systems
• OpenText Content Server DB Schema
• OpenText Archive Center
• OpenText Directory Services / OTDS and SSO
• OpenText WebReports
• OpenText REST API / integrations (Search Engine API)
• Experience with information security standards and access governance
• Good communication with business, IT, and project management
• Structured documentation skills
• Self-driven and able to work independently
• Quality-focused and delivery-oriented
• Collaborative with architects, developers, migration specialists and customer SMEs

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing