SAP SD/OTC Support Consultant (hybrid, mostly remote)

Montarelo Recruiting; Madrid; Hybrid; EUR 50,000 - 75,000; Full time

Benefits offered by this job

Flexible working hours

Work from home up to 4 days per week

Professional training opportunities

Company-internal benefits

Job summary

Montarelo Recruiting is seeking an experienced SAP ECC/SD consultant for a permanent, full-time role in Madrid. You will handle 2nd level support, investigate incidents, and maintain existing SAP processes with limited scope for new implementations.

You will collaborate with IT and external partners to ensure smooth SAP integration, while contributing to improvements as needed. English proficiency is required; Spanish is highly recommended.

Qualifications

• 2-3 years of prior SAP ERP ECC consulting experience.
• Strong knowledge of SAP SD and OTC processes.
• Genuine experience in SAP functional support or AMS.
• English C1; Spanish recommended.

Responsibilities

• Provide 2nd level support for SAP incidents and tickets.
• Collaborate with IT and external partners to integrate SAP solutions.
• Occasionally participate in improvement projects.

Skills

SAP SD

OTC processes

Incident analysis

SAP ECC

Functional support

AMS

Education

Business informatics / IT-related degree

Tools

SAP Transactions

Tables & customizing

Job description

Professional experience in SAP Consulting, with a focus on

Professional experience in SAP Consulting, with a focus on SAP logistics module SD (incl. Customizing and OTC (order to cash).

Project Management

experience very valuable.

Responsibilities and Tasks

• Support-oriented SAP ERP ECC functional consultant, able to investigate complex incidents, understand business processes and operate autonomously within a highly customized SAP ECC environment with multiple integrations. The focus is not on implementing new processes or migrating to S/4HANA, but on supporting existing processes and occasionally participating in improvement projects
• Collaboration with other IT and specialist departments as well as external partners to ensure smooth integration of SAP solutions into the existing system landscape
• Expected activity split:

70-80% support: tickets, incidents, application management (AMS), corrective and evolutive maintenance, 2nd level support

20-30% projects and improvements

Soft Skills

Strong understanding of business processes as well as a structured and solution-oriented way of working.

You like to work in a team-oriented manner.

Strong communication skills in English (written and spoken). Spanish skills highly recommended. German skills valuable, but not required.

You have a high degree of initiative and want to actively shape change.

Education and Certifications

Completed studies in (business) informatics, business administration or a comparable qualification with a focus on IT.

English

C1 equivalent, no certification needed

Working Experience

Genuine prior experience working as a consultant in SAP ERP ECC, at least 2-3 years

Professional skills

Mandatory skills

• SAP SD (Sales & Distribution) - the single most important requirement of the search; covers 60-70% of managed incidents
• Desirable experience within SD: Order Management, Pricing, Outputs, Billing, integration with external systems
• Knowledge of end-to-end Order-to-Cash (OTC) processes: Sales Order Delivery Billing Financial Integration
• Comfortable with SAP transactions, tables, customizing, incident analysis, process traceability, functional investigation
• Basic debugging and technical analysis
• Prior experience in SAP functional support, application management or AMS

Job Conditions

Job location: Madrid. European Union nationality otherwise EU/Spain work permit required as a prerequisite.

Expected travel: Very limited, just a few days trip per year, only during the weekdays, to the global headquarters in Hamburg (Germany) for teaming and alignment.

Employment Type: Permanent Full Time, as internal employee.

Salary: Depending on qualification and experience.

Additional benefits

• Friendly and informal atmosphere in a company that cares about an excellent team spirit
• Challenging, diverse and independent work in an innovative and creative environment
• Professional and personal training opportunities to advance your career
• Company-internal benefits
• Organize your own working hours including the possibility of working from home (up to 4 days per week, even more if needed).Reduced working hours during summer (July and August)
• You will work right in the heart of Madrid in a digital innovation international team