Senior Omnichannel Business Analyst

Roche; Madrid; Presencial; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

Roche is seeking an IT Business Analyst to enhance omnichannel engagement strategies. The role involves translating business needs into requirements, collaborating with teams to improve processes, and ensuring successful adoption of capabilities across various markets.

The ideal candidate will have over 5 years of experience in business analysis or digital transformation, strong stakeholder management skills, and familiarity with Adobe platforms. The position demands effective communication and a commitment to delivering measurable business value.

Formación

• 5+ years of experience in Business Analysis, Consulting, or Digital Transformation domains.
• Experience in gathering, analyzing, and documenting business requirements.
• Familiarity with Adobe Experience Platform and customer journey orchestration.

Responsabilidades

• Gather and document business requirements for omnichannel engagement.
• Act as a key contact for affiliate teams adopting omnichannel capabilities.
• Collaborate with cross-functional teams to ensure business needs are met.

Conocimientos

Business Analysis

Stakeholder Management

Agile Environments

Omnichannel Engagement

Communication Skills

Educación

University degree

Herramientas

Adobe Experience Platform

CRM Systems

Marketing Automation

Descripción del empleo

Roche is seeking an IT Business Analyst to enhance omnichannel engagement strategies. The role involves translating business needs into requirements, collaborating with teams to improve processes, and ensuring successful adoption of capabilities across various markets.

The ideal candidate will have over 5 years of experience in business analysis or digital transformation, strong stakeholder management skills, and familiarity with Adobe platforms. The position demands effective communication and a commitment to delivering measurable business value.