PI Omnichannel Solution Architect - Pharma Medicines GPS

F. Hoffmann-La Roche AG; Madrid; Presencial; EUR 70.000 - 90.000; Jornada completa

Descripción de la vacante

F. Hoffmann-La Roche AG in Madrid is looking for a Senior Solution Architect to design business-driven, future-ready solutions that enhance Roche's omnichannel capabilities. The role involves defining end-to-end architecture aligned with business standards and integrating data across platforms.

Candidates should have a strong background in solution architecture within data ecosystems, especially with Adobe tools. This position emphasizes collaboration across teams and effective stakeholder communication.

Formación

• Proven experience in solution architecture within data and martech ecosystems.
• Experience with CDPs and omnichannel platforms (Adobe preferred).
• Strong understanding of customer data platforms and integration patterns.

Responsabilidades

• Define end‑to‑end omnichannel architecture aligned with business standards.
• Integrate CRM, MDM, and event data for unified customer profiles.
• Collaborate across business, product, and tech teams for alignment.

Conocimientos

Solution architecture

Omnichannel platforms

Data governance

Stakeholder management

Herramientas

Adobe Experience Platform

RT-CDP

AJO

CJA

Descripción del empleo

The Position

Senior Solution Architect – design business‑driven, standards‑based, future‑ready solutions to enable Roche’s omnichannel orchestration capabilities. Build and scale an integrated ecosystem leveraging Adobe Experience Platform (RT‑CDP, AJO, CJA), ensuring alignment with enterprise architecture, data strategy, and governance standards.

Responsibilities

• Architecture & Design: Define end‑to‑end omnichannel architecture aligned with business and enterprise standards.
• Establish data models, identity frameworks, and integration patterns.
• Manage NFRs: performance, scalability, security, compliance.
• Data & Integration: Integrate CRM, MDM, consent, and web/app event data; enable unified customer profiles and audience segmentation; ensure data quality, governance, and privacy compliance.
• Platform (Adobe Stack): Architect and guide implementation of RT‑CDP, AJO, and CJA; enable real‑time segmentation, journey orchestration, and activation; ensure seamless integration with enterprise systems.
• Real‑time & Orchestration: Design event‑driven and streaming architectures; enable multi‑channel activation (email, paid media, others); establish reusable audience and journey frameworks.
• Strategy & Delivery: Define architecture roadmap and support delivery across use cases; identify risks, dependencies, and optimization opportunities; drive adoption of best practices, patterns, and new technologies.
• Stakeholder Management: Collaborate across business, product, and tech teams; communicate complex concepts clearly and drive alignment.

Qualifications

• Proven experience in solution architecture within data and martech ecosystems.
• Experience with CDPs and omnichannel platforms (Adobe preferred).
• Experience working in global, cross‑functional teams.
• Certifications on Adobe stack (AJO, CJA, RT‑CDP).
• Strong understanding of customer data platforms, identity resolution, segmentation, event‑driven/streaming architectures, integration with CRM, MDM, consent systems, APIs, cloud data platforms, and data governance concepts (GDPR).

What Success Looks Like

• Scalable omnichannel architecture aligned with enterprise standards.
• Reliable data foundation enabling unified profiles and segmentation.
• Real‑time orchestration and activation across channels.
• Measurable business impact through improved customer engagement.
• Strong stakeholder alignment through clear communication and effective translation of complex concepts into business value.
• Ability to influence and drive adoption of architectural decisions across cross‑functional teams.

Roche is an Equal Opportunity Employer.