Senior Logistics Operations Leader — South Madrid

Solutions & Decisions; Vitoria; Presencial; EUR 60.000 - 80.000; Jornada completa

Descripción de la vacante

A leading logistics company is seeking a Senior Operations Manager to oversee the operations team in Vitoria, Spain. The ideal candidate must have over 4 years of experience in logistics management, a university degree, and be fluent in English and advanced in Spanish. The role focuses on team leadership, optimizing logistics processes, and maintaining customer relations, offering a rewarding opportunity to drive continuous improvement and a people-centered culture.

Formación

• More than 4 years of experience in logistics managing large teams.
• Fluent English (B2) and advanced Spanish (C1) are required.
• Experience in lean and continuous improvement is valuable.

Responsabilidades

• Manage the operations team and create a people-centered culture.
• Ensure compliance with service quality and team management.
• Be the main point of communication with the client.
• Develop managerial teams and ensure proper leadership.
• Supervise logistics processes including returns and reconditioning.
• Maintain customer relations and respond to incidents.
• Establish continuous improvement plans and lean culture.
• Monitor KPIs related to safety, quality, and productivity.
• Plan campaigns and resources based on client needs.

Conocimientos

Leadership

Team Management

Fluent English

Advanced Spanish

Logistics Management

Continuous Improvement

Educación

University degree

Master in logistics or supply chain management

Descripción del empleo

A leading logistics company is seeking a Senior Operations Manager to oversee the operations team in Vitoria, Spain. The ideal candidate must have over 4 years of experience in logistics management, a university degree, and be fluent in English and advanced in Spanish. The role focuses on team leadership, optimizing logistics processes, and maintaining customer relations, offering a rewarding opportunity to drive continuous improvement and a people-centered culture.