Senior IAM Business Analyst - Process Management

ERNI; Barcelona; Hybrid; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Certifications covered

Private health insurance

Sick leave coverage

Emotional support services

Gym discounts

Flexible remuneration

Referral bonuses

25 vacation days

Language courses

Job summary

ERNI in Barcelona seeks a senior IAM professional to analyze and document identity and access management processes, identifying gaps and improvement opportunities. You will collaborate with business and technical teams to translate requirements into actionable process documentation and governance artifacts.

The role emphasizes continuous improvement, mentoring potential, and a hybrid work model in Barcelona, with a strong focus on technical excellence and stakeholder collaboration.

Qualifications

• Experience in process management, IAM, IT Service Management or similar environments.
• Strong process mapping, requirements gathering and documentation skills.
• Understanding of Identity & Access Management and identity lifecycle processes.
• Experience working with technical, operational and business stakeholders.

Responsibilities

• Analyze and document IAM processes end-to-end, identifying gaps, risks and improvement opportunities while coordinating with business and technical stakeholders.
• Translating requirements into process documentation, user stories and functional requirements, supporting governance activities and contributing to the continuous improvement of IAM services.

Skills

IAM

Identity & Access Management

Process management

IT Service Management

Stakeholder coordination

Analytical mindset

Continuous improvement

Job description

About The Position

Can you imagine helping shape and improve Identity & Access Management processes in a global environment? Join our expert team to work on IAM transformation initiatives, contributing to the analysis, optimization and governance of identity lifecycle processes. You will apply your knowledge of process management, IAM and stakeholder coordination to improve operational efficiency and support secure, scalable identity services.

At ERNI, you are never just a number. Even if you work on an external project, you will feel part of the team and always supported.

How do we make this happen?

With people. Besides your team and manager, you will have several support figures like a godparent, who will help you with the practical and administrative aspects of daily life during your first 6 months. And the second most important person after you, your mentor, who will guide you through your entire onboarding and career at ERNI. You will have regular 1:1 meetings with them, and recurrently, you will work on your development plan to define your short-, medium-, and long-term goals.

At ERNI, we highly value experience and technical knowledge. As a senior profile, you will have the space to continue growing, whether by deepening your technical skills or having greater influence on project decisions, with autonomy and the opportunity to share knowledge with other experts.

And if you are interested in mentoring, there is also space for that: supporting other ERNIans while still focusing on the technical excellence that sets us apart.

What You Will Bring

• Experience in process management, IAM, IT Service Management or similar environments.
• Strong process mapping, requirements gathering and documentation skills.
• Understanding of Identity & Access Management and identity lifecycle processes.
• Experience working with technical, operational and business stakeholders.
• Strong analytical mindset and continuous improvement approach.

You will be responsible for analyzing and documenting IAM processes end-to-end, identifying gaps, risks and improvement opportunities while coordinating with business and technical stakeholders. Translating requirements into process documentation, user stories and functional requirements, supporting governance activities and contributing to the continuous improvement of IAM services.

What if the project ends?

We work on a wide variety of projects, technologies, and sectors, allowing you to keep growing in different environments. If a project ends or you feel ready for a new challenge, we will find another one that aligns with your professional development.

Our working model

We ask you to be available for key meetings. Need to leave for a doctor’s appointment or to pick up your child from school? No problem. We trust you to deliver quality work within your 40-hour workweek.

Our model is hybrid: we usually go to the office 2 days a week, though this depends on the project and team, but we love seeing each other's faces; the best stories always happen in the office!

You will also enjoy:

• We cover your certifications and reward technical achievements up to €1,500.
• Private health insurance.
• Full coverage for sick leave
• Free emotional, legal, and family support.
• Gym discounts or sports compensation.
• Flexible remuneration: meals, transport, childcare, etc.
• Referral bonuses: up to €6,000 per candidate and €5,000 per client.
• 23 working days of vacation.
• Free language courses: English, Spanish, Catalan and German.

And the salary?

We will discuss it during the first call. If it is important to you, feel free to ask!

WOULD YOU LIKE TO BECOME AN ERNIan?