Senior Hybrid Networking Systems Engineer

NTT America, Inc.; Madrid; Hybrid; EUR 42,000 - 64,000; Full time

Benefits offered by this job

Hybrid Working

Job summary

NTT DATA in Madrid seeks a Senior Associate Networking Technical Services (TS) Systems Integration Specialist. You will resolve client requirements per SLAs, perform configurations, installations, and break/fix activities while progressing toward professional certifications.

You will work in a hybrid environment, collaborating with teams, documenting procedures, and leading with guidance from senior resources on networking technologies. Growth and client service are emphasized.

Qualifications

• Bachelor's degree or equivalent in Information Technology or Computing or a related field.
• Professional level certifications in Networking technologies such as Cisco, Juniper, Aruba, F5, CCNP, JNCIP, ACMP etc.
• Moderate experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers.
• Experience engaging with clients and conducting presentations.
• Moderate experience in diagnosis and troubleshooting.

Responsibilities

• Owns larger portions of an installation, break/fix incidents at a low to medium level of complexity during project lifecycle.
• Takes responsibility for problem resolution and troubleshooting during project lifecycle.
• Escalates complex problems to the relevant third parties.
• Assists with the documentation of standard operating procedures relating to installations and fixes during ops handover.
• Compiles and maintains project administration (Time Capture and feedback to stakeholders).
• Conducts elementary presentations within the customer's organization.
• Expected to take leadership from senior resources on relevant technologies according to specialization and best practice.
• Performs any other related task as required.

Skills

Networking concepts

Client engagement

Presentation skills

Troubleshooting

Learning orientation

Education

Bachelor's degree or equivalent in IT or Computing

Tools

Cisco

Juniper

Aruba

F5

CCNP

JNCIP

ACMP

Job description

NTT DATA in Madrid seeks a Senior Associate Networking Technical Services (TS) Systems Integration Specialist. You will resolve client requirements per SLAs, perform configurations, installations, and break/fix activities while progressing toward professional certifications.

You will work in a hybrid environment, collaborating with teams, documenting procedures, and leading with guidance from senior resources on networking technologies. Growth and client service are emphasized.