Senior Director, BSS Platform - Engineering & Product

Vonage; Madrid; Presencial; EUR 180.000 - 240.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Private Medical Insurance: Adeslas

Group Pension Plan: Generali

Life Insurance and Group Personal Acc:

Ericsson Care Line

DTO/PTO

Volunteer Time Off

Additional benefits discussed with the

Descripción de la vacante

Vonage is seeking a Senior Director to own the BSS engineering and product direction globally. You will lead architecture, billing, rating, provisioning, and revenue management, while shaping the roadmap across CPaaS and UCaaS products.

The role requires driving standards, security, and compliance for a multi-region platform, and building a high-performing distributed team. You will champion API design (OpenAPI), metering, and scalable monetization models, with a focus on real-time charging and

Formación

• Senior BSS leadership in telecoms or enterprise SaaS.
• Deep BSS stack expertise: order management, billing, rating, CPQ, provisioning.
• Hands-on with API lifecycle governance and metering infrastructure.
• Proven success leading distributed teams and AI-enabled delivery.

Responsabilidades

• Own architecture, delivery, and platform performance across billing, rating, provisioning, ordering, and revenue management.
• Set engineering standards for integration, release management, test automation, observability, and technical debt.
• Ensure platforms are scalable, secure, compliant, and built for a multi-product, multi-region model.
• Define and drive the BSS product strategy, translating commercial, finance, regulatory, and customer needs into a prioritized roadmap.
• Cover the full quote-to-cash and order-to-cash lifecycle - CPQ, order management, provisioning, billing, collections, and revenue recognition.
• Evolve usage-based and hybrid monetization capabilities: mediation of CDRs and API events, real-time charging, prepaid/postpaid, wallets, and commit-plus-overage plans.
• Embed reconciliation controls, billing accuracy SLAs, and fraud/abuse prevention to protect revenue.
• Ensure readiness across SOX, PCI-DSS, GDPR, telecom tax regimes, and audit requirements.
• Lead the BSS capabilities underpinning Vonage's CPaaS and UCaaS developer experience.
• Own API metering, rate limiting, quotas, and multi-tenant isolation that feed directly into billing.
• Champion design-first API standards (OpenAPI), versioning policy, and self-service tooling.
• Lead a globally distributed team of engineering managers, product owners, architects, and delivery specialists.
• Run a clear operating cadence across planning, governance, platform health, and stakeholder prioritization.
• Grow organizational capability through hiring, succession planning, and AI-enabled ways of working.

Conocimientos

BSS engineering leadership

Product leadership

APIs governance

Multi-region delivery

Data-driven tooling

Herramientas

Salesforce CPQ

Zuora

Oracle Communications

NetCracker

CSGi

Optiva

Descripción del empleo

Vonage is seeking a Senior Director to own the BSS engineering and product direction globally. You will lead architecture, billing, rating, provisioning, and revenue management, while shaping the roadmap across CPaaS and UCaaS products.

The role requires driving standards, security, and compliance for a multi-region platform, and building a high-performing distributed team. You will champion API design (OpenAPI), metering, and scalable monetization models, with a focus on real-time charging and