Senior Digital Product Analyst

Grupo Santander; Jaén; Hybrid; EUR 70,000 - 100,000; Full time

Benefits offered by this job

Competitive rewards

Bonuses based on performance

Flexible work model

Health and wellbeing programs

Preferential banking terms

Meal subsidies

Job summary

Santander is seeking a Senior Digital Product Analyst in Spain to support the Decide & Invest customer mission within our Savings & Investments platform. You will translate product strategy into detailed journeys, requirements and scalable digital capabilities across multiple markets.

You will work with the Digital Product Manager to define onboarding, profiling, suitability and investment experiences, ensuring regulatory compliance while delivering a seamless customer experience.

Qualifications

• 5+ years of relevant experience as Product Owner, Business Analyst or similar in digital environments.
• Experience translating business needs into customer journeys and functional requirements.
• Strong understanding of digital product development and technology principles.
• Fluent in English and Spanish.

Responsibilities

• Analyse customer needs, market trends and business priorities.
• Define and monitor product KPIs and adoption strategies.
• Translate strategy into detailed requirements and user stories.
• Design end-to-end customer journeys for onboarding, profiling, suitability and investment execution.
• Collaborate with Product Managers, UX, Tech and local teams to deliver across markets.

Skills

Product ownership

Customer journeys

Agile product teams

Analytical skills

Communication skills

Stakeholder collaboration

Education

University degree in Business / Economics / Engineering / Data / Technology

Job description

Senior Digital Product Analyst Country: Spain IT STARTS HERE Santander () is evolving from a global, high-impact brand into a technology-driven organization, and our people are at the heart of this journey.

Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.

This is more than a strategic shift.

It’s a chance for driven professionals to grow, learn, and make a real difference. Our mission is to contribute to help more people and businesses prosper.

We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

The Wealth Management & Insurance division covers three businesses in all Santander Group countries: Insurance, Asset Management and Private Banking.

We work to provide the best solutions to our clients in these three businesses in the 10 countries where we are present.

THE DIFFERENCE YOU MAKE Savings & Investments Domain is looking for a Senior Digital Product Analyst, based in Boadilla (Madrid). As a Senior Digital Product Analyst, you will primarily support the Decide & Invest customer mission within Santander's global Savings & Investments platform, helping define how customers execute investments across multiple markets.

Working closely with the Digital Product Manager, you will translate product strategy into detailed customer journeys, functional requirements and scalable digital capabilities, helping build a seamless investment experience across multiple countries.

As part of the Global Digital Product team, you will also contribute to cross-stream initiatives whenever needed, collaborating across customer missions to deliver a coherent end-to-end product experience.

You will work at the intersection of business, customer experience and technology, collaborating with Product Managers, local markets and engineering teams to deliver innovative digital investment capabilities for millions of Santander customers.

In this role you will:

• Customer & BusinessAnalyse customer needs, market trends and business priorities.
• Identify opportunities to improve customer experience and simplify investment journeys.
• Support the definition and monitoring of product KPIs.
• Contribute to product adoption and rollout activities across countries.
• Product DefinitionSupport the evolution of the Decide & Invest customer mission.
• Translate product strategy into detailed functional requirements and user stories.
• Design end-to-end customer journeys and digital experiences, covering onboarding, profiling, suitability, portfolios, investment execution and servicing.
• Define business rules, functional specifications and acceptance criteria.
• Customer Experience & Journey OptimisationHelp design intuitive investment journeys that increase customer engagement and reduce friction throughout the investment process.
• Identify opportunities to simplify complex investment concepts, regulatory requirements and customer communications.
• Contribute to the design of seamless onboarding, profiling, suitability, documentation and digital signature experiences.
• Challenge existing processes to make Regulatory and Compliance requirements as simple, intuitive and customer-friendly as possible while ensuring full regulatory compliance.
• Continuously improve customer understanding by simplifying financial information, decision-making and product interactions.
• Product DeliveryWork closely with engineering teams throughout the product development lifecycle.
• Refine and maintain the product backlog.
• Support sprint planning, backlog refinement and functional validation.
• Coordinate with countries to understand local needs while protecting the global product vision.
• Ensure high-quality product delivery across markets.
• CollaborationCollaborate with Product Managers, UX, Technology, Business and local teams.
• Support workshops, product discovery sessions and cross-functional initiatives.
• Contribute to cross-stream initiatives whenever priorities require additional support.
• Coordinate with internal and external providers where required.

WHAT YOU’LL BRING

Our people are our greatest strength.

Every individual contributes unique perspectives that make us stronger as a team and as an organization.

We’re enabling teams to go beyond by valuing who they are and empowering what they bring.

The following requirements represent the knowledge, skills, and abilities essential for success in this role.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Professional Experience 5+ years of relevant experience as Product Owner, Business Analyst, Product Analyst or similar role in digital environments. Experience translating business needs into customer journeys, functional requirements and scalable digital products Good understanding of digital product development and technology principles. Strong customer-centric mindset with excellent analytical and problem-solving skills. Experience working with Agile product teams. Ability to collaborate across multiple stakeholders, countries and cross-functional teams. Comfortable working across multiple product areas, contributing to cross-stream initiatives when business priorities require it. Strong communication and presentation skills. Experience in digital banking, wealth management, fintech or digital platforms is highly valued.

Education University degree in Business, Economics, Engineering, Data, Technology or related fields (Preferred).

Languages Fluent English and Spanish (Required).

WE VALUE YOUR IMPACT Your contribution matters, and it’s recognized.

You can expect a fair, competitive reward package that reflects the impact you create and the value you deliver.

But we know rewards go beyond numbers. We’re enable our teams to go beyondthrough global opportunities and broad career paths. Flexibility that works.

Enjoy a hybrid working models—some days remote, some days onsite with your team—along with flexible hours. Learning for life.

Benefits

• Competitive rewards.
• Receive a highly competitive salary with performance-based bonuses, motivating you to keep growing with us.
• Financial advantages.
• Benefit from preferential banking terms, special interest rates on loans, life insurance, and more.
• Your health is our priority.
• Through BeHealthy, our global wellness programme, we promote Holistic wellbeing.
• We know family is everything.
• That’s why we offer childcare support and family-friendly programmes tailored to each life stage.
• Always by your side.
• Get access to Santander Contigo, our program for employees and their families offering legal, emotional, and administrative advisory services.
• Extra benefits.
• Gym/WellHub membership, medical centers in some of our facilities, meal subsidy, parking, shuttle service from various points in Madrid, as well as exclusive discounts and offers for Santander employees.

LOCAL COMPLIANCES

Santander is proud of being an organization where there are equal opportunities regardless of age, gender, disability, civil status, race, religion or sexual orientation.

We are committed to providing an inclusive and accessible application process for all candidates.

Location: Boadilla del Monte

Type: Full time