Senior Client Advisor - Healthcare and Life Sciences

Infoverity, Inc.; España; A distancia; EUR 90.000 - 120.000; Jornada completa

Descripción de la vacante

Infoverity, Inc. is seeking a Senior Client Advisor for Healthcare and Life Sciences to drive revenue growth, manage key client relationships, and lead advisory engagements across a remote-first environment.

The role blends strategic sales leadership with hands-on client engagement, requiring a deep understanding of HCLS domains and the ability to translate client needs into tailored data management and analytics solutions.

Formación

• Client-centric mindset essential for building long-term relationships and delivering value to healthcare and life sciences clients.
• Strategic thinking to align account strategies with client objectives and business goals.
• Excellent organizational skills to manage multiple high-value accounts and projects simultaneously.
• Adaptability to operate effectively in a fast-paced, dynamic environment across remote and distributed teams.

Responsabilidades

• Develop and implement sales and account strategies to meet revenue targets.
• Identify new business opportunities through research, networking, and lead generation.
• Conduct market analysis to understand client needs and industry trends.
• Present and promote company products and services to potential and existing clients.
• Collaborate with marketing and product teams to align sales efforts with business goals.
• Serve as primary contact for a portfolio of key clients, fostering long-term relationships.
• Conduct regular business reviews with clients to assess needs and growth opportunities.
• Develop customized solutions and proposals aligned with client goals.
• Proactively identify upsell and cross-sell opportunities to maximize account growth.
• Resolve client issues promptly to ensure satisfaction.
• Act as trusted advisor, offering insights to help clients achieve business objectives.
• Provide ongoing education on product offerings and industry trends.
• Foster consultative sales discussions beyond transactional sales.
• Coordinate with internal teams to ensure seamless delivery of solutions.
• Mentor pre-sales and junior account management teammates.
• Provide regular updates on account progress, sales performance, and client feedback.
• Track and report on key sales and account metrics and analyze client data to inform strategies.
• Use CRM tools to manage interactions and maintain accurate client communications.

Conocimientos

Client-centric mindset

Strategic thinking

Organizational skills

Adaptability

Descripción del empleo

Senior Client Advisor - Healthcare and Life Sciences

Infoverity is a leading systems integrator and global professional services firm driven to simplify and maximize the value of their clients’ information. Founded in 2011, Infoverity provides complementary services for many digital initiatives, including MDM and PIM Strategy and Implementation, Data Governance and Analytics, Content Management, Data Integration, Enterprise Hosting, and Operational Services that help large enterprises in the retail, consumer goods, manufacturing, financial and healthcare sectors simplify and maximize the value of their information. Infoverity, a 100% employee-owned company, has been on the Inc. 5000, recognized by IDG’s Computerworld as one of the Best Places to Work in IT, as a Wonderful Workplace for Young Professionals and as a “Best Place to Work” by Inc. Magazine and Business First. Infoverity’s global headquarters is in Dublin, Ohio. The EMEA headquarters and Global Development Center is in Valencia, Spain. Additional offices are located in Germany and India.

Job Description

This is a remote position.

Overview: The Senior Client Advisor is a hybrid role that combines the strategic and leadership responsibilities of a Healthcare and Life Sciences (HCLS) Sales Leader with the customer-centric focus of a HCLS Data Management Advisor. This individual will be responsible for driving revenue growth, overseeing client relationships, and ensuring customer satisfaction through effective account management of a portfolio of Infoverity HCLS customers and hunting of new customers. The Senior Client Advisor plays a crucial role in nurturing existing customers, by acting as a trusted advisor and ensuring long‑term success.

This position is ideal for a client‑focused professional who excels in both driving sales and managing ongoing client relationships, with a blend of strategic oversight and hands‑on customer engagement.

Key Responsibilities:

• Develop and execute sales strategies to meet or exceed individual and team revenue targets.
• Identify and pursue new business opportunities through research, networking, and lead generation.
• Conduct market analysis to understand customer needs, industry trends, and competitive landscape.
• Present and promote company products and services to both potential and existing clients.
• Collaborate with marketing and product development teams to ensure alignment of sales efforts with business goals.
• Account Management:
• Serve as the primary point of contact for a portfolio of key clients, building strong, long‑term relationships.
• Conduct regular business reviews with clients to assess their needs, challenges, and growth opportunities.
• Develop customized solutions and proposals tailored to client needs, ensuring product/service offerings align with their goals.
• Proactively identify upsell and cross‑sell opportunities to maximize account growth and client value.
• Resolve client issues promptly, ensuring a positive experience and customer satisfaction.
• Client Advisory & Consultation:
• Act as a trusted advisor to clients, offering insights and recommendations that help them achieve their business objectives.
• Understand each client’s unique business model, industry challenges, and goals to offer tailored advice.
• Provide ongoing education and updates on product offerings, new services, and industry trends.
• Foster a consultative sales approach by engaging in meaningful discussions that go beyond just transactional sales.
• Work closely with the internal teams (such as customer success, marketing, and delivery) to ensure seamless delivery of solutions to clients.
• Mentor and guide pre‑sales and junior account management team members, sharing best practices and supporting their professional development.
• Coordinate with senior leadership to provide regular updates on account progress, sales performance, and client feedback.
• Reporting & Analysis:
• Track and report on key sales and account management metrics, such as client retention rates, sales pipeline progress, and revenue growth.
• Analyze client data and feedback to inform account strategies and identify areas for improvement.
• Use CRM tools to manage client interactions, track sales performance, and maintain accurate records of client communications.

Requirements

• Client‑centric mindset with a passion for delivering value and fostering long‑term relationships.
• Strategic thinking with a focus on meeting both short‑term sales goals and long‑term client success.
• Excellent organizational skills with the ability to manage multiple accounts and tasks simultaneously.
• Adaptability to a fast‑paced and dynamic business environment.

If you receive a suspicious message claiming to be from Infoverity, please do not respond with personal or financial information. For questions about legitimate job opportunities or to learn more about our actual interview process, visit our careers page: https://www.infoverity.com/en/infoverity-careers/