Senior Back Office Agent

Indie Campers; Barcelona; On-site; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Competitive compensation

Commission opportunities

Training and development

Career growth

Travel benefits

Multicultural environment

Job summary

Indie Campers is seeking a Senior Operations Support Agent to physically prepare and maintain fleet readiness at our Barcelona depot. The role focuses on cleaning, stocking, minor repairs support, and efficient depot operations to ensure smooth rentals and returns.

You will work in a fast-paced, hands-on environment requiring strong communication and reliability, with opportunities for growth across Rental, Operations, or Servicing within a dynamic, multicultural team.

Qualifications

• Must have a Driving License (Category B).
• Physically fit for active tasks and hands-on work.
• Strong attention to detail and reliability.
• Team player with good communication skills.
• Fluent English is required; local language is a plus.

Responsibilities

• On-Demand Operational Support: assist with vehicle prep, cleaning, and quick fixes to avoid delays.
• Fleet Preparation and Cleaning: clean vehicles, equip campervans, check for damages after returns.
• Stock and Consumables Management: track and organise cleaning supplies and extras.
• Logistics and Depot Organisation: move campervans, assist suppliers, keep depot clean and safe.
• Operational and Coordination Support: prepare vehicles for pick-ups, assist with minor repairs, report issues.

Skills

Driving license

Team player

Physically fit

Attention to detail

Reliability

English

Job description

ABOUT US

Indie Campers is a global leader in road trip travel, offering thousands of customers the freedom to explore the world in fully equipped campervans and RVs.
As we expand our product offerings, we rely on exceptional frontline professionals who deliver memorable customer experiences while also driving commercial results.

THE ROLE

This BO-oriented Senior Operations Support Agent is a hands‑on, physical, fleet‑focused role responsible for:

• Vehicle cleaning & preparation
• Detail verification
• Stock & consumables management
• Minor repairs support
• Depot organisation & logistics assistance

This role is essential to maintain fleet readiness and ensure smooth depot operations.

WHAT WILL YOU WORK ON?

• On‑Demand Operational Support: Help with vehicle prep, cleaning, and quick fixes to avoid delays.
• Fleet Preparation and Cleaning: Clean vehicles, equip campervans, and check for damages after returns.
• Stock and Consumables Management: Track and organise cleaning supplies, consumables, and extras.
• Logistics and Depot Organisation: Move campervans, assist with suppliers, and keep the depot clean and safe.
• Operational and Coordination Support: Prepare vehicles for pick‑ups, help with minor repairs, and report issues.

WHO ARE WE LOOKING FOR?

• Must have: Experience in cleaning, warehouse, logistics, automotive, tourism, or operations preferred.
• Must have: Physically fit and comfortable with hands‑on, high‑paced work.
• Must have: Strong attention to detail and reliability standards.
• Must have: Team player with strong communication skills.
• Must have: Driving License (Category B) required.
• Must have: English and, Nice to have: local language proficiency (if applicable)

PHYSICAL AND OPERATIONAL REQUIREMENTS

• Must have: Able to perform active physical tasks throughout the shift: standing, walking, bending, lifting, and repetitive motions.
• Must have: Comfortable working on their feet for most of the day, moving between cleaning bays, parking areas, and depot work zones.
• Must have: Able to lift or carry equipment, cleaning materials, or accessories (up to 15–20 kg).
• Must have: Comfortable working indoors and outdoors in varying weather conditions.
• Must have: Able to clean, stage, and inspect vehicles, including tasks requiring bending, kneeling, or overhead reach.
• Must have: Flexible to work weekends, holidays, and peak‑season periods, adapting to volume changes and operational urgencies.

THE INDIE COMMITMENT!

• Competitive compensation and commission opportunities.
• Training in sales, product knowledge, customer service, and RV technical systems.
• Career growth across Rental, Sales, Operations, or Servicing.
• Travel benefits and access to the Indie Campers rental fleet.
• Dynamic and multicultural working environment.

Are you Ready to Go Indie?