Java Aplication Support - Hybrid, Madrid

UST España & Latam; Vitoria; Presencial; EUR 32.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual leave

Discretionary days (Dec 24/31)

Health Care Plan

Teleworking compensation

Life and Accident Insurances

Flexible remuneration program

Training platforms

Career plans

Referral bonuses

12 or 14 payments per year

Work-life balance measures

UST Club Platform discounts

Descripción de la vacante

UST España & Latam is seeking top talent for an Application Operations Support role in Madrid on a hybrid model (3 days in the office, 2 days WFH). Join a global technology services leader with a strong commitment to equal opportunities.

You will ensure core banking applications run smoothly, handle 2nd level incident support, coordinate with incident managers and service owners, and participate in weekend releases and on-call duties.

Formación

• Professional experience in application support.
• Good Unix know-how (shell scripting an advantage).
• Knowledge of Windows OS at server level.
• Knowledge of Java application server / database / AWA is an advantage.
• Good written and spoken English; German an advantage.

Responsabilidades

• Ensuring the operation of core banking applications in respect to application management (2nd level support).
• Processing of incident tickets generated by monitoring systems and the local service desk within SLAs.
• Coordinating between incident managers, application service owners, 3rd-level support and other IT/Business stakeholders.
• Taking over on-call duty (weekly 7x24).
• Administration of change requests for application related processes.
• Participation in periodic releases on weekends.
• Engaging in projects relating to operational aspects for existing or newly integrated applications.
• Process optimization and automation of repetitive tasks including handover to L1 (Control Center).

Conocimientos

Unix

Shell scripting

English

German

Process-oriented

Herramientas

Java application server

Databases

AWA

Descripción del empleo

We are looking for the very Top Talent…and we would be delighted if you were to join our team!

More in details, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35.000 employees all over the world and presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies.

What we look for?

We are looking for Application Operations Support , to contribute in a project with one of our global customer in wealth management.

Work Location: Work model in hybrid in Madrid (3 days at the office, 2 WFH),

Main tasks and accountabilities will be:

• Ensuring the operation of core banking applications in respect to application management (2nd level support)
• Processing of incident tickets generated by monitoring systems and the local service desk within SLAs
• Performing coordination / communication tasks between incident managers, applications service owners, 3rd-level support and other IT / Business stakeholders
• Takeover of periodical on-call duty (weekly 7x24)
• Administration of change requests, for application related process fulfillment
• Participation in periodic releases on weekends
• Engage in projects relating to operational aspects for existing or newly integrated applications
• Process optimization and automation of repetitive tasks including handover to L1 (Control Center)

What do we expect from you?

• Professional experience in application support
• Good Unix know-how (shell scripting is an advantage)
• Knowledge of Windows OS at server level
• Knowledge of Java application server / database / AWA is an advantage
• Good written and spoken English, German an advantage

Nice to have

• ITIL Foundation certification
• Ideally, experience in banking with a knowledge of financial products
• Process-oriented and analytical approach

What can we offer?

23 days of Annual Leave plus the 24th and 31st of December as discretionary days!

Numerous benefits (Health Care Plan, teleworking compensation, Life and Accident Insurances).

Retribución Flexible Program: (Meals, Kinder Garden, Transport, online English lessons, Health Care Plan…)

Free access to several training platforms

Professional stability and career plans

UST also, compensates referrals from which you could benefit when you refer professionals.

The option to pick between 12 or 14 payments along the year.

Real Work Life Balance measures (flexibility, WFH or remote work policy, compacted hours during summertime…)

UST Club Platform discounts and gym Access discounts

In UST we are committed to equal opportunities in our selection processes and do not discriminate based on race, gender, disability, age, religion, sexual orientation or nationality. We have a special commitment to Disability & Inclusion, so we are interested in hiring people with disability certificate.