Senior Account Manager - Brand & Video Projects

Camping TV; Barcelona; Híbrido; EUR 41.000 - 50.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

4-day workweek

Hybrid work model

Office presence in Poblenou

Descripción de la vacante

Camping is seeking a Senior Account Manager to lead client relationships across brand strategy and B2B video projects in a hybrid Barcelona setting. You will co-own strategic delivery, manage cross-functional teams, run client workshops, and ensure brand work stays on strategy during execution.

You will partner with our Creative Director, Strategist, Designers, and external collaborators to maintain alignment, coordinate timelines, and deliver high-quality brand and video work for international

Formación

• 5+ years of agency account management experience and ability to own senior client relationships while coordinating multi-workstream delivery.
• Experience leading brand or rebrand projects including positioning, identity, and brand architecture.
• Strong client relationship skills with excellent interpersonal and communication abilities.
• Outstanding written and verbal communication, quick response and clear updates.
• Deep understanding of creative workflows and translating concepts into business value for clients.
• Proficiency with project management tools (Asana, Monday, ClickUp) and quick to learn new systems.

Responsabilidades

• Co-lead brand evolution projects with internal strategist and creative director to maintain strategic intent from brief to delivery.
• Serve as the client's strategic partner by running workshops, presentations, and feedback sessions for branding work.
• Coordinate external collaborators (freelance copywriters/strategists/designers) for brand initiatives.
• Own end-to-end project coordination across video and brand work, ensuring timelines and budgets stay on track.
• Act as video producer by briefing creative teams, coordinating production schedules, and managing feedback rounds.
• Be the primary client contact, maintaining relationships and providing regular status updates.
• Manage complex multi-workstream campaigns with proactive planning and clear communication.
• Quality assurance and feedback management to ensure deliverables meet standards.
• Fast, clear communication and internal coordination with Creative Director, Strategists, Motion Designers, Editors, and Producers.
• Problem-solving mindset, adaptable to changing plans and timelines.

Conocimientos

Client relationship management

Strategic project leadership

Brand strategy

English fluency

Project management tools

Herramientas

Asana

Monday

ClickUp

Descripción del empleo

We're looking for a brand-savvy account manager to lead client relationships across our brand strategy and video projects - someone who can co-own strategic delivery, not just coordinate it.

About Us

We're Camping, a small-but-mighty brand storytelling & video agency based in Barcelona, helping B2B tech companies transform from 'boring' to heartfelt through brand & video storytelling.

As we continue to grow, we're looking for a Senior Account Manager who can lead client relationships across both our brand strategy projects (positioning, identity, brand architecture) and our B2B video work - someone strategic enough to partner with client-side CMOs, and structured enough to keep multi-workstream delivery on track.

Have we mentioned we have a 4-day workweek?

The role

You'll be the strategic glue between our clients and our creative team. This role combines senior client management with hands-on project leadership across two types of work: (1) brand evolution projects - positioning, verbal & visual identity, brand architecture - and (2) B2B video campaigns. Think of it as being the partner who keeps the relationship strong while making sure brand strategy and creative execution land where they should.

You'll work closely with our Creative Director, Strategist, Designers, and external collaborators (freelance copywriters, strategists). You'll lead briefings, facilitate strategic conversations with clients, coordinate timelines across multi-workstream projects, and make sure brand work doesn't drift during execution.

While you won't be the brand strategist, you'll be the person who deeply understands brand work, can hold strategic conversations with client-side CMOs, and can move a brand project from kickoff to delivery while keeping our internal strategists focused on the strategy itself.

This is a full-time position.

Core Responsibilities

Brand Project Leadership

• Co-lead brand evolution projects: Partner with our internal strategist and creative director to facilitate brand positioning, visual & verbal identity, and brand architecture work for B2B clients. Keep strategic intent intact from brief to delivery.
• Be the client's strategic partner: Run client workshops, presentations, and feedback sessions for brand work. Translate between client stakeholders and our creative/strategy team.
• Manage external collaborators: Coordinate freelance copywriters, strategists, and designers brought in for specific brand initiatives.

Project Delivery & Coordination

• Own end-to-end project coordination: Manage video project timelines, deliverables, and stakeholder alignment from brief to delivery. Make sure everyone knows what's happening, when, and why.
• Act as video producer: Brief creative teams, coordinate production schedules, manage feedback rounds, and ensure videos meet quality standards and deadlines.
• Be the client's go-to contact: Serve as the primary point of contact for clients, maintaining healthy relationships, responding quickly to questions, and keeping them informed throughout the project lifecycle.
• Manage complex campaigns: Coordinate multi-workstream campaigns with tight deadlines, keep all moving parts organized, and prevent last-minute chaos through proactive planning and clear communication.
• Quality assurance & feedback management: Ensure deliverables meet quality standards, manage client feedback efficiently, and coordinate revision rounds with the creative team.

Client Communication & Collaboration

• Fast, clear communication: Respond quickly to client questions and requests, provide regular status updates, and keep communication flowing smoothly between clients and the creative team.
• Internal team coordination: Work closely with Creative Director, Strategists, Motion Designers, Editors, and Producers to align on project goals, deadlines, and creative direction.
• Problem-solving & adaptability: Handle unexpected challenges smoothly, find solutions when things don't go as planned, and keep projects on track despite obstacles.

Project Oversight & Service Delivery

• Oversee project execution: Make sure all project deliverables are on time, on quality, and on budget.
• Team Leadership: Coordinate with internal creative teams (Creative Director, Producer, Designer, Post-production Coordinator) to ensure optimal resource allocation and project delivery.
• Quality Assurance: Maintain high standards of creative output and service delivery, ensuring all work meets client expectations and agency quality benchmarks.

What We're Looking For

Required Experience & Skills

• 5+ years of agency account management experience, with proven ability to own senior client relationships AND coordinate multi-workstream delivery. We need someone who can do both strategically - not just project-track.
• Experience leading brand or rebrand projects: You've coordinated brand positioning, visual identity, or brand architecture work - either as an AM at a branding agency or running brand projects inside a creative agency. You're comfortable in strategic conversations, not just delivery ones.
• Client relationship skills: Excellent interpersonal and communication abilities, comfortable being the day-to-day contact for clients, maintaining healthy relationships, and managing expectations.
• Excellent communication skills: Outstanding written and verbal communication, quick to respond, clear in updates, and able to explain complex project details simply.
• Creative & brand industry expertise: Deep understanding of creative workflows (brand projects, video production, agency operations), and the ability to translate creative and strategic concepts into business value for clients.
• Tools proficiency: Experience with project management tools (Asana, Monday, ClickUp, etc.) and comfortable learning new systems quickly.
• High level of fluency in English, both written and spoken. Please refrain from applying if you do not possess this proficiency, as it is a mandatory requirement for our international clientele.

The Perfect Fit Will Also Have

• Brand agency or in-house brand experience: You've worked at a branding agency or led brand work in a creative/marketing agency. You know what "brand architecture" or "verbal identity" mean without needing a glossary.
• Video production exposure: Comfortable coordinating video projects too - you don't need to be a producer, but you understand the workflow.
• B2B SaaS experience: Familiarity with B2B marketing, SaaS companies, and their unique project needs and timelines.
• Remote Client Management: Proven ability to manage client relationships across different time zones, working effectively with distributed teams and maintaining strong relationships despite geographical distance.
• Tech Industry Knowledge: Understanding of the technology sector, B2B marketing landscape, workflow automation tools, and emerging trends in the developer and IT professional market.
• Performance Marketing Understanding: Experience with performance tracking, campaign analytics, and ability to demonstrate ROI and business impact to clients.
• Open-Source Community Familiarity: Prior experience working with open-source communities, developer-focused products, or technical audiences.

Your mindset

• You're strategic, not just operational: You can hold a 1-hour conversation with a CMO about brand positioning and walk out with clarity and trust. You don't outsource strategic conversations to others.
• You're a natural coordinator who thrives on keeping projects organized, ensuring everyone is aligned, and making complex deliveries feel smooth and effortless.
• You're detail-oriented but also keep the big picture in mind—nothing falls through the cracks, but you also understand how each piece connects to the client's goals.
• You communicate clearly and proactively—clients and team members always know where things stand, what's next, and what they need to do.
• You're passionate about creative excellence and can effectively balance client business objectives with creative integrity and innovation.
• You're calm under pressure and adapt quickly when plans change—you find solutions rather than stress, and keep projects moving forward.
• You take ownership and follow through—when you say something will get done, it gets done.

Location

This position is based in Barcelona, Spain. We won't be taking candidates that aren't able to live in Barcelona. For all non-contract positions, you must have the right to work in Spain.

Working model

• We're trialing a 4-day workweek with Fridays off. For our team, Taking Friday off is a bonus, and it's conditional to our workload being effectively managed and our commitments being properly attended.
• Flexible working hours are a given, as we trust you to manage your schedule effectively.
• We work in a hybrid model, with at least two days per week at our office in the Poblenou area.

Diversity & Inclusion

At Camping we believe that diverse teams drive creativity, innovation, and success. We are committed to building an inclusive culture where all individuals, regardless of race, ethnicity, gender, sexual orientation, ability, age, religion, or background, feel valued, heard, and empowered to thrive. We celebrate diverse perspectives and actively work to ensure equal opportunity for all applicants and team members.

What We Offer

• Immediate incorporation
• Gross yearly salary of 45.000€ (depending on experience).
• 4-day workweek with Fridays off (on trial), flexible working hours, and a hybrid model with at least two days per week in our office in the Poblenou area.
• The opportunity to work with a dynamic and growing agency.
• Engage with innovative B2B tech companies on impactful projects.
• Be a key player in shaping our client relationships and team success.