Position
Senior SuccessFactors Consultant (EC + Time Tracking)
Location
Spain, Portugal
Role
SuccessFactors consultant will be responsible for managing SuccessFactors customers including services such as bug fixing, new feature and module implementation, system customization, system monitoring and release management.
Responsibilities
- Support clients in defining relevant business processes. Provide business consulting support to customers.
- Document and track customer product enhancement requests and discovered bugs.
- Support and take responsibility for the progress of the team on tickets and Change Requests, working closely with other business teams.
- Regularly report progress and issues to client on both a formal and informal basis.
- Identify any risks and propose solutions.
- Document business requirements and procedures.
- Analyze business requirements and develop effective configuration solutions.
Requirements & Competencies
- Initiative: Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development. Seeks and accepts feedback, is a proactive learner, takes on tough assignments to improve skills, keeps knowledge and skills up-to-date, turns mistakes into learning opportunities.
- Interpersonal Skills: Has good listening skills, builds strong relationships, is flexible/open-minded, negotiates effectively, solicits performance feedback and handles constructive criticism.
- Problem Solving/Analytical Skills: Breaks down problems into smaller components, understands how to underlie issues; can simplify and process complex issues, and understands the difference between critical details and unimportant facts.
- People Development: Provides feedback and coaching, rewards hard work and risk taking, takes mentoring role, challenges and develops employees, accepts mistakes, provides visibility and opportunity.
- Results Focus: Targets and achieves results, sets challenging goals, prioritizes tasks, overcomes obstacles, accepts accountability, sets team standards and responsibilities, provides leadership and motivation.
- Decision Making / Judgment: Makes timely and difficult decisions, uses consensus when possible and communicates decisions to others. Recognizes problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root cause of issues.
- Managing Conflict: Listens well, diffuses conflict before it starts, finds causes of and solutions to problems, handles difficult people.
Education And Experience
- Minimum 4+ years of strong experience in IT industry, experience in SAP HR or any equivalent is a plus.
- Knowledge in any of SuccessFactors modules (preferably EC and/or Time Tracking).
- Ideally SuccessFactors certified.
- Bachelor's degree in related field from a four-year college or an equivalent university degree.
- Stakeholder management experience and expertise.
- Experience having worked as part of a virtual team.
Language Skills
- English fluent is mandatory.
- Spanish/German/French is an advantage.
At Strada, Our Values Guide Everything We Do
- Anticipate Customer Needs – We stay ahead of trends so our customers can grow and succeed.
- Own the Outcome – We take responsibility for delivering excellence and ensuring things get done right.
- Challenge Ourselves to Work Smarter – We move faster than the world around us to drive change and accomplish more.
- Empower Each Other to Solve Problems – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions.
- Care About Our Work – We understand that what we do impacts millions, and we have a responsibility to get it right.
Benefits
At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more.
Diversity and Inclusion
Strada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success.
Equal Opportunity Employer
Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. We actively support the advancement of underrepresented groups and provide reasonable accommodations for disabilities and religious practices. Applicants may request a reasonable accommodation by contacting their recruiter.
Authorization to work in the Employing Country
To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada.
Disclaimer
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.