Salesforce Solution Engineer 1

our future Intern; Barcelona; On-site; EUR 70,000 - 95,000; Full time

Benefits offered by this job

Flexible working conditions

Life and accident insurance

Health insurance at a competitive rate

Learning and development investment

Job summary

Boehringer Ingelheim Pharmaceuticals, Inc. is seeking a Solution Engineer to strengthen the Salesforce CoE across a global, multi-org SFDC landscape.

You will gather requirements, prototype potential solutions, and enable adoption of Salesforce technologies with a customer-centric focus on process efficiency. You will collaborate with IT and business stakeholders, deliver proofs of concepts, and help govern development standards, ensuring scalable, robust Salesforce implementations.

Qualifications

• Bachelor's degree in Computer Science, Software Engineering, or related field (Master’s degree is a plus)
• Proven experience as a Solution Engineer in the Salesforce ecosystem with in-depth understanding of Salesforce technology and low-code/no-code configuration and data integration
• Experience collaborating with development teams and delivering solutions through Agile/Scrum, Waterfall, DevOps
• Proficient in Flow, Trigger, Apex, Lightning Web Component, Integration
• Knowledge in Sales Cloud, Service Cloud, Experience Cloud, Data Cloud, Marketing Cloud, and Agentforce
• Solution-oriented to resolve business and operational challenges efficiently with practical, innovative, and scalable solutions
• Curious to learn and explore new technologies to solve business challenges and to exhibit critical and analytical approaches
• Effective written and verbal communication and presentation skills with stakeholders

Responsibilities

• Platform Leadership: guide IT teams and ensure successful implementation and architecture reviews
• Technology & Innovation: evaluate needs and recommend Salesforce technologies to develop solutions
• Solution Enablement: create prototypes, POCs, and designs to leverage Salesforce capabilities
• Delivery & Support: collaborate with CoE to review, deploy, and maintain platform processes
• Engineering Excellence: govern development standards and code quality on Salesforce

Skills

Salesforce expertise

Agile/DevOps

Communication

Stakeholder engagement

Data integration

Education

Bachelor's in CS/Software Eng

Master’s degree (preferred)

Tools

Flow

Apex

Lightning Web Components

Integrations

Low-code/no-code

Job description

Boehringer Ingelheim operates an extensive Salesforce.com (SFDC) landscape in a global multi-org ecosystem across various integrated solutions such as Veeva CRM, Patient Support programs, Digital Marketing engagements, and custom applications for business operations.

As a Solution Engineer within the Salesforce Centre of Excellence (CoE) team, you will bring your technical skills and knowledge to facilitate requirement gathering, explore possible recommendations within the Salesforce technology and capabilities, deliver potential solutions via prototypes and proof of concepts, and facilitate adoption and usage of the Salesforce platform across Boehringer. It includes being involved in multiple projects and initiatives to digitalize business processes, engaging with key stakeholders across IT and business, and collaborating within the Salesforce CoE to improve processes and deliver value with the Salesforce platform.

Tasks and responsibilities

• Platform Leadership: Partner with IT teams and colleagues to provide functional and technical guidance and ensure successful implementation of projects and initiatives, including supporting the architectural design review of the Salesforce ecosystem.
• Technology & Innovation: Evaluate business needs and requirements, and recommend existing and/or emerging Salesforce technologies and tools to develop potential solutions for new development and/or enhancements, incorporating user experience and customer centric perspective to ensure that solutions are delivered to improve operational and process efficiency.
• Solution Enablement: Develop solutions including prototypes, proof of concepts, and solution designs to leverage the functionalities and capabilities of the Salesforce platform. Build solutions to deliver business needs, drive adoption within the organization, and expand the Salesforce ecosystem.
• Delivery & Support: Collaborate with the Salesforce CoE team to facilitate and perform existing platform processes and activities (review, assess, deploy, and maintain). Identify and provide insights and improvement opportunities to the team.
• Engineering Excellence: Facilitate and co-govern development standards, code quality, and best practices on the Salesforce platform.

Requirements

• Bachelor's degree in Computer Science, Software Engineering, or related field (Master’s degree is a plus)
• Proven experience as a Solution Engineer in the Salesforce ecosystem with in-depth understanding of the Salesforce technology and solutions, including effective use of low-code/no-code configuration and data integration implementation
• Experienced in collaborating with development teams and delivering solutions through different development methodologies (Agile/Scrum, Waterfall, DevOps)
• Proficient in Flow, Trigger, Apex, Lightning Web Component, Integration
• Knowledge in Sales Cloud, Service Cloud, Experience Cloud, Data Cloud, Marketing Cloud, and Agentforce
• Solution-oriented to resolve business and operational challenges efficiently with practical, innovative, and scalable solutions
• Curious to learn and explore new technologies to solve business challenges and to exhibit critical and analytical approaches to support stakeholders in identifying possible Salesforce solutions
• Effective written and verbal communication skills, able to articulate clearly with different stakeholders on complex subjects
• Effective presentation and alignment skills with functional and technical architects, developers, and business users

Please note: The job title used in this advertisement may differ from the official contractual title.

We are continuously working to design the best experience for you. Here are some examples of how we will take care of you:

• Flexible working conditions
• Life and accident insurance
• Health insurance at a competitive price
• Investment in your learning and development