SalesForce Marketing consultant

Gracia101 Talent Solutions

España

Presencial

EUR 45.000 - 65.000

Jornada completa

hace 37 horas
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Descripción de la vacante

Gracia101 Talent Solutions is looking for a Salesforce Marketing Cloud Consultant to join our Global Tech Commercial & Marketing Services (GCMS) team, a collaborative group of about 15 professionals. You will sit at the intersection of CRM, digital marketing, customer data, and content to design, execute, and optimize customer journeys.

The ideal candidate has hands-on SFMC experience, a consulting mindset, strong stakeholder management, and a passion for improving how marketing technology

Formación

  • 2+ years hands-on Salesforce Marketing Cloud experience.
  • Email Studio: templates, personalization, data-driven content.
  • Data Cloud / Data 360: segment creation and activation.
  • Contact Builder: data models, extensions, attributes.
  • Datorama: reports setup and scheduling.
  • Understanding data flows, consent concepts, subscriber management.
  • Experience in SFMC delivery or project teams.
  • Fluent English (C1) for global collaboration.
  • Strong organization and ability to manage multiple priorities.

Responsabilidades

  • Manage and execute CRM and digital marketing campaigns using SFMC.
  • Build and optimize customer journeys and automated programs.
  • Support campaigns end-to-end from briefing to deployment and analysis.
  • Create personalized communications and multi-step journeys.
  • Plan A/B tests and leverage insights to improve engagement.
  • Work with data to segment in Data Cloud and activate across platforms.
  • Troubleshoot SFMC data, deliverability, journeys, and automations.
  • Provide guidance on SFMC best practices to internal teams.

Conocimientos

SFMC Experience
Data Cloud
Email Studio
Contact Builder
Datorama
Delivery team collaboration

Descripción del empleo

We are looking for a Salesforce Marketing Cloud Consultant to join our Global Tech Commercial & Marketing Services (GCMS) team, a collaborative global team of around 15 professionals.

In this role, you will sit at the intersection of CRM, digital marketing, customer data, and content, helping to design, execute, and optimize engaging customer experiences across inbound and outbound channels.

You’ll work closely with marketing, brand, creative, technology, and operational teams to turn business and campaign requirements into effective, data-driven customer journeys.

The ideal candidate combines hands-on Salesforce Marketing Cloud expertise with a consulting mindset, strong stakeholder management skills, and a genuine interest in improving how marketing technology is used to engage customers.

What You’ll Do
  • Manage and execute small to mid-size CRM and digital marketing campaigns using Salesforce Marketing Cloud.
  • Build and optimize customer journeys and automated lifecycle programs using Journey Builder, Automation Studio, Email Studio, and Contact Builder.
  • Support campaigns end-to-end, from briefing and content coordination through segmentation, deployment, QA, and performance analysis.
  • Create and optimize personalized communications and multi-step customer journeys.
  • Plan and execute A/B tests and use insights to improve engagement and campaign effectiveness.
  • Work with customer and marketing data to create segments in Salesforce Data Cloud (Data 360) and activate them across relevant platforms.
  • Troubleshoot CRM and SFMC issues, including data, deliverability, journeys, and automations.
  • Provide guidance to internal teams and markets on SFMC best practices and platform capabilities.
  • Contribute to the continuous improvement of CRM processes, templates, tools, and workflows.
  • Collaborate with internal and external partners, including agencies, designers, brand teams, and technology teams.
What We’re Looking For
  • 2+ years of hands-on experience with Salesforce Marketing Cloud, including Data Cloud / Data 360.
  • Email Studio — HTML templates, dynamic content, personalization
  • Contact Builder — data models, attribute groups, data extensions
  • Data Cloud / Data 360 — segment creation and activation
  • Intelligence Reports / Datorama — report setup and scheduling
  • Understanding of data flows, subscriber management, and consent concepts.
  • Experience working as part of an SFMC delivery or project team.
  • Fluent English (C1 minimum), as you’ll work with a global team and international stakeholders.
  • Strong organizational skills, attention to detail, and the ability to manage multiple priorities.
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