Salesforce Marketing Cloud Consultant

Omega CRM; Bilbao; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading technology solutions company in Bilbao is looking for a Salesforce Marketing Cloud Consultant to enhance their marketing practice. The role involves creating marketing automation solutions, conducting analysis, and implementing best practices in cloud marketing architecture. The ideal candidate has proven experience with Salesforce Marketing Cloud and a strong background in marketing project management. This position offers a permanent contract, flexible schedule, and benefits such as health insurance and training opportunities.

Servicios

Permanent contract

Flexible Schedule

Trainings & Certifications

Home Office

Flexible retribution

Health insurance

Formación

• Proven experience in creating marketing campaigns with Salesforce Marketing Cloud.
• Knowledge with Ampscript is a plus.
• Previous experience in database management, preferably in a similar role.
• Experience with CRM platforms (Salesforce).
• Advanced level of English. Another language is desirable.

Responsabilidades

• Investigate, create, and recommend innovative marketing automation and martech solutions.
• Conduct analysis on marketing automation and martech solution implementations.
• Assist in high-level architecture design for marketing automation.
• Implement infrastructure and functional cloud marketing architecture.
• Create policies for activating automated communications that map the customer journey.
• Document processes and track system performance metrics.

Conocimientos

Marketing campaign creation

Salesforce Marketing Cloud

Database management

Automation software

CRM platforms

Project management

Advanced English

Knowledge of Ampscript

Educación

Experience in marketing roles

Descripción del empleo

Overview

Omega CRM, a leader in Technology Solutions, is looking to develop its Marketing practice with a Salesforce Marketing Cloud Consultant.

Responsibilities

• Investigate, create, and recommend innovative marketing automation and martech solutions.
• Conduct analysis on marketing automation and martech solution implementations.
• Assist in high-level architecture design for marketing automation and martech solution implementations by choosing the most suitable platform.
• Implement infrastructure and functional cloud marketing architecture.
• Create policies for activating automated communications that map the customer\'s journey.
• Perform basic functional and specialized marketing tasks.
• Ensure that automated cloud communication activations are effectively utilized.
• Decide which processes are suitable and necessary to be executed in the cloud for implementing marketing automation solutions.
• Determine the assets and organization of automations that best fit the cloud implementation.
• Provide functional consulting services to ensure that automated communication processes run smoothly.
• Implement automated communications and marketing automation processes to meet customer needs at various touchpoints.
• Implement the latest technological advancements and marketing technology solutions.
• Conduct test trials, diagnose errors, and resolve issues in the use of marketing automation and martech tools.
• Document processes and track system performance metrics.

Experience

• Proven experience in creating marketing campaigns with Salesforce Marketing Cloud.
• Knowledge with Ampscript is a plus.
• Previous experience in database management, preferably in a similar role.
• Knowledge with the automation software and relevant performance evaluation.
• Experience with CRM platforms (Salesforce).
• Knowledge to manage marketing projects.
• Advanced level of English. Another language is desirable.

What do We offer

• Permanent contract.
• Flexible Schedule. We make it easy. Balance your professional and personal life.
• Trainings & Certifications. Improve your skills and get the official certificate from our main partners.
• Home Office.
• Flexible retribution (public transport ticket, Ticket restaurant, …).
• Health insurance.
• OMEGA in action. Our commitment to a better society is not just an intention.

About us

Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI.

Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact.

With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain.

We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics.

Client satisfaction is at our core (rating : 4.9 / 5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia).

At Omega CRM, we believe in growth through people – guided by our values : #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.