Sales Operations Leader - Hybrid Barcelona

Teleperformance Spain; Barcelona; Hybrid; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid work model in Barcelona

Permanent contract

Competitive salary

Referral program

Job summary

Teleperformance Spain is seeking an experienced Operations Manager to drive day-to-day performance of a Sales Ads operation in Barcelona. You will lead Team Leaders and frontline sales teams, ensure strong pipeline management, and translate business objectives into actionable operational actions that deliver measurable results.

This full-time, hybrid role offers a permanent contract, a competitive salary, and a clear path for coaching and professional development within the world’s largest

Qualifications

• Proven experience in managing teams within sales or performance-driven environments.
• Fluency in written and spoken English at C2 level.
• Strong communication skills with the ability to translate performance data into actionable insights.
• Solid analytical skills with the ability to interpret sales and operational metrics.
• Ability to build trust and manage relationships with clients and internal stakeholders.
• Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Performance Management: Analyze revenue performance, pipeline, and conversion metrics and identify improvement actions.
• Sales Strategy Execution: Implement acquisition and growth strategies across teams and segments.
• Stakeholder Engagement: Maintain relationships with clients and internal stakeholders.
• Operational Efficiency: Identify and implement process improvements to increase productivity and sales effectiveness.
• Team Performance Oversight: Monitor team performance across revenue, conversion, and activity KPIs.
• Leadership & Coaching: Support Team Leaders through regular coaching and development.

Skills

Team leadership

English proficiency (C2)

Communication skills

Analytical skills

Stakeholder management

Organizational skills

Job description

Teleperformance Spain is seeking an experienced Operations Manager to drive day-to-day performance of a Sales Ads operation in Barcelona. You will lead Team Leaders and frontline sales teams, ensure strong pipeline management, and translate business objectives into actionable operational actions that deliver measurable results.

This full-time, hybrid role offers a permanent contract, a competitive salary, and a clear path for coaching and professional development within the world’s largest