Sales Development Specialist

Rhenus Logistics; Bilbao; Presencial; EUR 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Great Team

Flat Hierarchies

Room for Innovation

Descripción de la vacante

Rhenus Logistics in Bilbao seeks an experienced Field Sales professional to lead customer acquisition and revenue growth across air and ocean freight. You will visit customers, build a robust pipeline of A to D accounts, and ensure CRM is the single source of truth while handing over to operations with clear SOPs.

A proactive, English-fluent negotiator with 5+ years in logistics is desired. You will join a team that values initiative, innovation, and strong customer relationships to drive

Formación

• Bachelor degree in Business/ Logistics or equivalent experience in logistics.
• A minimum of 5 years field sales in freight forwarding (especially Air & Ocean).
• Decisions and Problem Solving - analyzing information, evaluating results and using effective approaches for choosing a course of action or developing appropriate solutions.
• Results Orientation - demonstrates a clear understanding of expected outcomes. Sets personal targets and strives to achieve them.
• Client Focused - able to anticipate and identify customers' needs and expectations and what constitutes positive customer satisfaction.
• Ability to think out of the box (Entrepreneur).
• Strong work-ethic and integrity.
• Willingness to travel as well as fluency in written and spoken English.
• Strong negotiation skills.

Responsabilidades

• Develop and maintain a strong pipeline of A, B, C & (D) customers - where justified by life cycle and potential.
• Conduct customer visits to understand logistics needs, trade lanes, volumes, and challenges.
• Comply with all company rules regarding CRM usage/KPI and maintain a pipeline exclusively through the CRM.
• Constant focus on hunting new relationships with A, B, C & (D) customers - where justified by life cycle and potential.
• Maintain strong relationships with existing A, B, C & (D) customers - where justified by life cycle and potential.
• Provide accurate forecasts and maintain a healthy sales funnel.
• Handover new customers with clear SOPs to operations teams.
• Resolve customer issues in a fast and timely manner to maintain satisfaction.
• Monitor customer and market development.

Descripción del empleo

Welcome to Rhenus!

The Rhenus Group is one of the leading logistics service providers operating worldwide. We offer tailor-made solutions along the entire supply chain for companies from a wide diversity of industries. From multimodal transports to perfect warehousing, from smooth customs clearance to innovative value-added services: We always keep our pulse on the times and are at our customers' side.

• Develop and maintain a strong pipeline of A, B, C & (D customers -where justified by life cycle and potential). This pipeline should be clean and constantly refreshed with new customers and opportunities.
• Conduct customer visits to understand logistics needs, trade lanes, volumes, and challenges.
• Comply with all company rules regarding CRM usage/KPI and maintain a pipeline exclusively through the CRM.
• Constant focus on hunting new relationships with A, B, C & (D customers -where justified by life cycle and potential)
• Maintain strong relationship with existing A, B, C & (D customers -where justified by life cycle and potential.
• Provide accurate forecasts and maintain a healthy sales funnel.
• Handover new customers with clear SOPs to operations teams.
• Resolve customer issues in a fast and timely manner to maintain satisfaction
• Monitor customer and market development

• Bachelor degree in Business/ Logistics or equivalent experience in logistics;
• A minimum of 5 years field sales in freight forwarding (especially Air & Ocean)
• Decisions and Problem Solving - analyzing information, evaluating results and using effective approaches for choosing a course of action or developing appropriate solutions
• Results Orientation - demonstrates a clear understanding of expected outcomes. Sets personal targets and strives to achieve them.
• Client Focused - able to anticipate and identify customers' needs and expectations and what constitutes positive customer satisfaction
• Ability to think out of the box (Entrepreneur)
• Strong work-ethic and integrity
• Willingness to travel as well as fluency in written and spoken English
• Strong negotiation skills

What You can expect

• Continuous Training: Sharpen your skills and advance your expertise with our professional development programs.
• Great Team: It's truly the people that make the difference - and with us you'll join the best team around.
• Flat Hierarchies: Get straight through to the decision-makers with our streamlined organizational structure.
• Room for Innovation: Turn your ideas into action in an environment that champions creativity and empowers you to lead change.
• Events: From team outings to holiday parties and networking events, we build strong connections by spending quality time together.
• Quick Decision Processes: Make things happen faster with streamlined processes that promote efficiency and effectiveness.