Sales Coordinator

Cpl Aromas; Barcelona; Presencial; EUR 28.000 - 42.000; Jornada completa

Descripción de la vacante

W Barcelona is seeking a Catering Sales Coordinator to respond to banqueting and events enquiries, maximize revenue, and ensure timely use of meeting space. Reports to the Director of Catering Sales.

You will manage contracts, site inspections, wedding planning from start to finish, and coordinate client communications within 24 hours, delivering high service standards in line with W Hotels programs.

Formación

• Conduct site inspections for prospect, tentative event and catering business.
• Compile contracts, be ready to negotiate clauses, calculate cancellation and attrition policies.
• Ensure the standard W template of responses is used and that enquiry handling follows guidelines.
• Responsible for the organization of small-scale events and short-term enquiries.
• Manage the wedding planning from start to finish, guiding and advising, until the coordination of the wedding.
• Ensure correct timeline for response back to client is defined by client expectations, 24-hour standard.

Responsabilidades

• Respond to banquet and events enquiries to maximize revenue and meeting space usage.
• Convert enquiries into contracts and manage event operations.
• Coordinate function diaries and wedding planning from start to finish.
• Negotiate clauses and policies to secure timely revenue receipts.
• Maintain W standards in client communications and templates.

Descripción del empleo

Catering Sales Coordinator - W Barcelona

**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** Placa de la Rosa dels Vents 1, Barcelona, Barcelona, Spain, 8039
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**OVERVIEW**
Reports to the Director of Catering Sales.
Working within the Catering Sales team, this position has the responsibility for responding to all banqueting & events enquiries without accommodation in order to maximize revenue & utilization of meeting space, working to ensure, at a minimum, delivery of budgeted revenues. The Catering Sales Manager will manage and convert all business, including contracting, and the actual operating of the function in addition to managing the function diary inventory. The Catering Sales Manager must demonstrate high energy levels & provide consistently high levels of customer service, in accordance with W Standards & Programs.
**Processes & Procedures** **:**
+ Conduct site inspections for prospect, tentative event and catering business
+ Compile contracts, be ready to negotiate clauses, calculate cancellation and attrition policies that guarantee the reception of the event revenue on time. Assisted by the DoCS.
+ Ensure the standard W template of responses is used and that enquiry handling follows the EAME Divisional Event Enquiry handling guidelines
+ Responsible for the organization of small-scale events and short-term enquiries.
+ Manage the wedding planning from start to finish, guiding and advising, until the coordination of the wedding.
+ Ensure correct timeline for response back to client is defined by client expectations, which will vary for each request and must be confirmed with client at time of enquiry. (Standard response time is within 24 hours of receiving enquiry)
+ Identify operational limitations and sell only what we advertise and can effectively manage operationally