Sales Coach (English and Spanish-speaking) - On-site PM03

Concentrix; Olivenza; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A global technology and services leader is seeking a Sales Coach for their Olivenza location. Responsibilities include leading a high-performing sales culture, coaching teams to meet KPI targets, and engaging directly with customers. The ideal candidate will be proficient in Spanish and advanced in English, with at least 3 years of relevant experience. This full-time position offers excellent career development opportunities.

Servicios

Full paid training

Career development program

Great office location

Formación

• 3+ years of experience in customer service, training or sales.
• Expertise in training within your peer group.
• Experience in project management.

Responsabilidades

• Lead a collaborative sales culture to exceed KPI targets.
• Develop sales talent through training and coaching.
• Engage with customers to enhance expertise.

Conocimientos

Proficient or bilingual Spanish

Advanced English

Customer service experience

Sales experience

Training expertise

Experience in high-volume calling

Salesforce.com or similar CRM experience

Technical skills in MS Office

Descripción del empleo

Overview

Job Title: Sales Coach (English and Spanish-speaking) – On-site in Olivenza.

Concentrix is a global technology and services leader that powers the brands of the future. We help well-known brands—the ones you use every day—improve their businesses with technology and integrated solutions, in over 70 countries. This role is on-site in Olivenza.

What You Will Do

• Lead and maintain a high-performing, collaborative sales culture, ensuring teams meet or exceed KPI targets through coaching, mentoring, and performance management.


• Partner with Team Leaders to track daily sales performance, implement Get to Green and performance improvement plans, and drive incremental results.


• Develop sales talent through ongoing training, 1:1 coaching, calibrations, and mentoring, ensuring clear succession planning and capability building across the organization.


• Monitor and analyze sales and quality metrics, customer feedback, and market/program trends to identify improvement opportunities, share insights with leadership, and refine strategies.


• Actively engage with customers (about 30% of time) to maintain frontline expertise and credibility, while supporting quality and sales excellence.


• Foster team engagement and motivation through inclusive recognition programs, competitive events, and morale-boosting initiatives, both on-site and in work-at-home environments.

Your Qualifications

• Have a proficient or bilingual level of Spanish and are advanced in English.


• 3+ years of experience working in a customer service, training or sales capacity.


• Expertise in training within your peer group.


• Experience in high-volume calling.


• Experience working with Salesforce.com or similar CRM.


• Technical skills in MS Office.


• Experience prioritizing concurrent projects and demonstrating project management skills.


• Experience demonstrating multiple strategies, platforms, and skills to varied audience.

Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.

What’s In It For You

• Full Time 39 hours/week permanent contract: Between Monday and Friday from 09:00 to 21:00


• Great office location in Olivenza


• Full paid training about the company and the project you will be working on


• Career development program and specialized courses

Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their employer of choice.

Concentrix is an equal opportunity employer. We’re proudly united as one team, one company, globally. We’re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Job Details

• Location: ESP Olivenza – Railway Building


• Language Requirements: English (bilingual Spanish-speaking preferred)


• Time Type: Full time