Sales Associate - MK Puerto Banus at Michael Kors

Michael Kors; Sevilla; On-site; EUR 22,000 - 33,000; Full time

Job summary

Michael Kors in Sevilla is seeking a retail sales ambassador to deliver exceptional customer experiences in a fast-paced Jet Set environment. You will support store colleagues, uphold brand standards, and collaborate on sales strategies to drive performance.

Strong English and outstanding communication are required, along with a passion for fashion and clienteling. Role emphasizes teamwork, brand compliance, and proactive client engagement to maximize loyalty and growth.

Qualifications

• Fluent English and strong communication skills are essential.
• Experience delivering high quality customer service in a fast-paced environment.
• Proven ability to engage customers and drive sales through product knowledge.

Responsibilities

• Support store colleagues to maintain high service standards.
• Collaborate with management on sales strategies and product knowledge.
• Maintain brand image and grooming standards in line with policy.
• Build and maintain client relationships and drive loyalty through clienteling tools.

Skills

Fluent English

Strong communication

Customer service

Retail experience

Job description

Department: Retail

- Passionate for Fashion and Fast Paced Jet Set environment our ambassadors represent the vision of Michael. Empowered individuals with high communication skills capable of delivering and elevated Customer Experience. As team players are collaborative being always positive in our daily challenges with Speed, Energy and Optimism.

Major Responsibilities include but are not limited to:

People Work as part of Jet Set Team, providing support for colleagues across the store Take accountability for the personal self evaluation and performance as a Jet Set Ambassador Ensure image and grooming standards are aligned with brand policy Collaborate with management team on sales strategies, product knowledge, brand standards and selling service Practice and role model the company behaviors, ensuring effective use of the behavior tool kit Service Lead by example as Jet Set Ambassador to ensure exceptional customer experiences to drive loyalty and repeat business. Maintain client communication through utilizing all available clienteling apps Proactively manage client database and utilize information to increase sales Maintain floor presence and lead by example Build and maintain good communication with management team to drive store performance Sales Meet and exceed sales goals holding self accountable for the results Use of Product Knowledge packs to become a Selling Expert to advise our customers with passion and confidence Understand business results and opportunities to drive sales Operations Ensure loss prevention and H&S guidelines are properly followed Ensure VM standards are executed following the guidelines : Highlight the importance of leveraging technology for inventory management, sales analysis, and customer engagement.

Job Requirements:

Excitement and enthusiasm to work in fast paced retail environment Collaborate and inspire all fellow team players working together to achieve results Technology proficient, knowledge and use of leveraging technology to drive sales and customer experience Fluent English preferable and strong communication skills

We are an Equal Opportunity Employer M/D/F/V

Job Description Sales Associate — The Company is an equal employment opportunity employer.

The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at [e-mail].

In compliance with certain Pay Transparency laws, employers are required to disclose a compensation range. The range for this position will vary based on role requirements, skill set, and years of experience. Please note that for salaried roles, the figures reflect full-time equivalency, while for hourly roles, the figures represent the applicable hourly rate.

Compensation Range: 22.000,00 - 32.500,00 EUR