Sales Associate Las Rozas (M/F/D) | Full-Time | New Opening

BIRKENSTOCK; Las Rozas de Madrid; Presencial; EUR 25.000 - 30.000; Jornada completa

Descripción de la vacante

A leading footwear brand in Las Rozas de Madrid is looking for a Customer Service Representative. You will enhance the customer experience through comprehensive service, support brand values, and handle cash register operations effectively. The ideal candidate has retail experience, is bilingual in Spanish and English, and shares a passion for our products. Exciting opportunities for growth await in our dynamic work environment.

Servicios

Dynamic work environment

Excellent development opportunities

Authentic corporate culture

Formación

• Initial professional experience in high‑quality (shoe) retail.
• Very good Spanish and English skills; other languages are an advantage.
• Enthusiastic about Birkenstock products.

Responsabilidades

• Ensure a successful customer experience.
• Process daily closings, exchanges, or refunds.
• Present products according to specified guidelines.

Conocimientos

Customer service

Retail experience

Positive personality

Bilingual (Spanish and English)

Descripción del empleo

YOUR TASKS

You ensure an all‑round successful customer experience, offering a both comprehensive and personal service through your expertise and open personality.

As our brand ambassador, you convey the value and quality of our products through your competent support.

You are confident in using our cash register system and process daily closings, exchanges or refunds precisely and responsibly.

Even in hectic situations, you keep an overview and your good mood.

With skill and attention to detail, you ensure that our products are presented in an inviting way in accordance with the specified guidelines.

Together with your colleagues, you will carry out general storage tasks and replenish the goods on the shop floor.

YOUR PROFILE

• Initial professional experience in high‑quality (shoe) retail
• You love being in contact with people, are eager to learn and enjoy being a competent contact person for our customers
• You inspire not only your colleagues, but also our customers with your positive personality
• Very good Spanish and English skills; other languages are an advantage
• Finally, you are just as enthusiastic about our products as we are, can identify with the Birkenstock brand and are keen to make a difference together with us!

WE OFFER

BIRKENSTOCK offers you all the advantages of a successful, fast growing, global company: a dynamic work environment, considerable design freedom, authentic and open corporate culture and excellent development opportunities. Sounds exciting? It is. Our Talent Acquisition team is looking forward to receiving your online application. We kindly ask you to upload your documents in English.