Sales Associate

Richemont; Madrid; Presencial; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A luxury jewelry brand in Madrid is seeking a Client Ambassador to welcome and serve clients in the boutique. The ideal candidate will drive business, enhance client loyalty, and provide exceptional service. Fluency in Spanish and English is required. This role is not just a job, but a career opportunity with potential for personal and professional development.

Formación

• Detailed oriented and enthusiastic.
• Ability to offer amazing client experiences.
• Strong communication and persuasive skills.

Responsabilidades

• Welcome and serve visitors and clients.
• Drive business by achieving sales objectives.
• Present the brand's universe and history.
• Offer personalized client relationships.
• Serve client requests and after-sales services.
• Participate in day-to-day boutique operations.

Conocimientos

Strong communication skills

Interpersonal skills

Detail-oriented

Fluency in Spanish

Fluency in English

Descripción del empleo

Who are we?

A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment.

Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself.

At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.

Are you a good match?

You are detailed oriented, enthusiastic, confident, curious, reliable and looking for team adventure. You have strong communication and interpersonal skills with the ability to be persuasive and engaging while offering amazing client experience. You are fluent in Spanish and English, any additional language is a plus.

What are we expecting from you?

Reporting to the Boutique Manager, you will be an ambassador of Van Cleef & Arpels identity and expertise, welcoming and serving all the visitors and clients that are entering the boutique. As part of the Boutique team your role will be to:

• Drive business – recruiting clients, developing their loyalty and achieving sales objectives;
• Grow our client’s expertise – presenting our universe, history, creations and sources of inspirations;
• Offer an outstanding experience – personalizing client relationship, anticipating client’s needs,
• Serve all our visitors – answering to all client’s requests, after sales services and care advices;
• Contribute to a positive team spirit – actively participating in the day-to-day boutique life;
• Develop operational excellence – mastering in-store tools, following commercial policies and procedures.

More than a role…. We recruit for a career!

By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition.

Upon your arrival, you will be immersed in our enchanting world with training on our history, know-how and creations.

The recruitment process

Send your application online. If your profile matches our search, you will be contacted by our HR team for an interview. Along the recruitment process you will meet the Boutique Manager, Retail Manager, and Managing Director.