Sales Associate

Montblanc; Barcelona; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A luxury retail brand in Barcelona is seeking a Sales Associate to manage sales and ensure customer satisfaction. This role involves maintaining brand standards, engaging with clients, and contributing to marketing initiatives. Ideal candidates should have proven sales experience, excellent communication skills, and fluency in Spanish and English. Join a prestigious team that values service excellence and client relationships.

Formación

• Proven sales experience is required.
• Knowledge of the product and the brand is essential.
• One year of experience in retail sales is necessary.

Responsabilidades

• Manage product sales effectively.
• Advise clients and ensure their satisfaction.
• Maintain consistent adherence to brand presentation standards.

Conocimientos

Sales experience

Ability to communicate with clients

Service orientation

Educación

Basic Education

Descripción del empleo

KEY RESPONSIBILITIES

• Sales Management
• Manage product sales effectively.
• Achieve set sales goals.
• Handle the sales process according to the client type.
• Advise clients and ensure their satisfaction.
• Develop sales initiatives.
• Customer Relations
• Ensure customer relations (agreements, service) according to Brand standards.
• Manage communication with clients (mailings, VIP client actions, telephone assistance, etc.).
• Increase the customer database by providing all relevant information.
• Track customer files.
• Manage customer complaints together with the ABM.
• Brand Presentation
• Maintain consistent adherence to brand presentation standards :
• Personal appearance and uniform.
• Luxurious appearance of the Boutique and displayed products (windows and displays).
• Marketing Implementation
• Respect and ensure the implementation of all marketing campaigns.
• Actively participate in event organization.
• Boutique Operations
• Ensure the Boutique's operation in the absence of colleagues.
• Demonstrate versatility in cash register and warehouse tasks.
• Ensure all sales are correctly processed in the computer system.
• Product Management
• Participate in inventories.
• Prevent potential losses.
• Check merchandise reception.
• Prepare merchandise shipments.
• Transfer merchandise information.
• Information Management
• Provide all necessary information to the store management to prepare reports.
• Actively participate in team meetings.
• Actively participate in training sessions.
• Respect all deadlines established by the company for the communication of labor matters (vacation requests, medical registrations and discharges, absences, etc.).

JOB REQUIREMENTS

• Basic Education :
• Proven sales experience (required).
• Commercial maturity.
• Specific Knowledge :
• Knowledge of the product and the Brand.
• Professional Experience :
• One year of experience in the type of sales to be performed.
• Complementary training : Sales techniques.
• Other Skills :
• Ability to impact and communicate with clients.
• Service orientation - Ability to detect customer needs.
• Sense of responsibility and initiative.
• Excellent appearance and presentation.
• Languages :
• Spanish (Fluent)
• English (Fluent)