Sales Assistant - Las Rozas

Prada Group; Madrid; Presencial; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A leading luxury fashion brand in Madrid is seeking a dedicated Sales Assistant to provide exceptional customer service and drive sales. You will engage with customers, offer expert advice, and maintain high standards in-store. Ideal candidates will have strong communication skills, a passion for luxury fashion, and fluency in Spanish and English. Competitive salary and benefits are offered.

Servicios

Competitive salary

Participation in Group Commission scheme

Attractive employee discounts

30 Days Annual Vacation

Referral bonus program

Opportunities for professional development

Formación

• Ability to connect with a diverse clientele.
• Ability to meet and exceed sales targets.
• Understanding of the luxury retail market.

Responsabilidades

• Welcome and serve the customer providing an excellent in-store experience.
• Maintain and develop client relationships using CRM and digital tools.
• Engage in cross-selling and maximize sales opportunities.
• Stay up-to-date with fashion trends and competitors.
• Prove brand and product knowledge.
• Deal effectively with customer complaints.
• Maintain shop floor and visual display standards.
• Ensure high level of security and prevent thefts.

Conocimientos

Excellent communication and interpersonal skills

Strong sales and negotiation skills

Passion for luxury fashion trends

Fluent spoken Spanish

Fluent spoken English

Descripción del empleo

JOB DETAILS

We are seeking a passionate and dedicated Sales Assistant to join our dynamic team in our PRADA Store. As a Sales Assistant, you will embody the essence of PRADA, ensuring that every customer interaction reflects our commitment to excellence. You will engage with our clients, understand their unique preferences, and offer expert advice to enhance their brand experience.

At PRADA, we are renowned for our unwavering commitment to luxury, style, and innovation. As one of the global leaders in the fashion industry, we are dedicated to delivering exceptional experiences to our esteemed clientele. Our brand represents a fusion of tradition and modernity, and our Sales Assistant play a pivotal role in providing personalized service and creating memorable moments for our discerning customers.

RESPONSIBILITIES

• Welcome and serve the customer providing an excellent in-store experience at all times.
• Maintain and develop client relationships through an individual approach, leveraging also on CRM and digital tools.
• Be proactively engaged in cross-selling with all Departments and maximizes sales opportunity in order to achieve individual sales target and KPIs.
• Ensure to be up-to-date knowing fashion trends and competitors.
• Prove Brand and product knowledge.
• Deal effectively with customer complaints by liaising with the line manager when necessary.
• Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures.
• Contribute to ensuring a high level of security and is attentive to preventing product thefts.

KNOWLEDGE AND SKILLS

• Excellent communication and interpersonal skills with the ability to connect with a diverse clientele.
• Strong sales and negotiation skills, with the ability to meet and exceed sales targets.
• Passion for luxury fashion trends, and an understanding of the luxury retail market.
• Fluent spoken Spanish and English is expected.

WHY PRADA

At PRADA, we offer more than just a job – we provide a platform for you to flourish and make a mark in the dynamic world of luxury retail. PRADA embodies a place where passion meets fashion, and together, we will shape the future of luxury fashion and retail.

• Competitive salary commensurate with experience.
• Participation to our Group Commission scheme.
• Attractive employee discounts on PRADA Group Brands.
• Welcoming team with a can-do attitude and a passion for driving ideas forward.
• 30 Days Annual Vacation (in a full-time role).
• Referral bonus program.
• Opportunities for professional development through language and training courses.

If you are a dedicated and customer-focused professional with a passion for luxury retail, we invite you to apply for the position of Sales Assistant at PRADA. Join our team and be part of a brand that embodies style, innovation, and excellence in the luxury retail industry. Please submit your updated resume outlining your relevant experience and why you are the perfect fit for this role. We look forward to hearing from you!