Sales Application Specialist (Alicante&Murcia)

Werfen; Madrid; Presencial; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A leading health technology company in Madrid seeks a Sales Application Specialist to promote and sell their products targeting Hemostasis. The ideal candidate should have a Bachelor's degree in Life Sciences, experience in sales within IVD, and fluency in English. Responsibilities include achieving sales targets, providing technical support, and coordinating instrument installations, with travel requirements of up to 30%.

Formación

• Experience in sales and/or marketing within the IVD.
• Experience in Hematology, Hemostasis, and/or Blood Bank will be a plus.
• Fluent in English.

Responsabilidades

• Achieve sales and commercial targets established by the Company.
• Provide application support and technical advice.
• Coordinate instrument installations and perform product demonstrations.
• Provide first level (remote and/or on-site) technical support.

Conocimientos

Focus on results and the customer

Flexibility

Self-control

Clear communication

Team and individual work capability

Sales and influence skills

Educación

Bachelor’s Degree in Life Sciences

PhD

Descripción del empleo

Job Summary

The Sales Application Specialist (SAS) Hemostasis is a mixed figure including both sales and technical responsibilities, being his / her main job tasks to actively promote and sell our products and solutions while keeping a good track on the technical status of the instrumentation park, reagent stocks and IT solutions. He / she will have special focus on the Central Lab and Hematology departments of the Hospitals.

The SAS Hemostasis will provide our customers with solutions that adapt to their changing needs, creating a relationship of trust that will bring value to our customers and the Company in the medium and long term.

Key Accountabilities

• Achieve sales and commercial targets established by the Company.
• Provide application support.
• Supports laboratory organization improvement by technical advice and solution offering.
• Encourages cross‑selling by providing product information and introducing cost / efficiency balanced tailored techniques.
• Be able to present our products and concepts to institutions, end‑user groups, clinicians, and expert groups.
• Create a network of trust within the organization and organize other colleagues in field visits.
• Coordination skills to organize instrument installations interacting with the different departments involved (Logistics, Technical Service, Marketing...), as well as to perform product and service demonstrations.
• Can keep the training level of our user’s instruments and reagents and manage appropriate documentation.
• Be a team player that works together with the KAM and Business Unit in the management of opportunities and risks.
• Has a global point of view that allows him/her to check the service level offered by the different departments of the Company assigned centres, therefore reducing the risk of complaints.
• Provide troubleshooting for technical enquiries.
• Solves product incidents at technical level in coordination with HelpLine, Technical Service and Product Managers.
• Tender management (specification and profitability analysis, preparation of the necessary documentation, litigation support).
• Provides first level (remote and/or on‑site) technical support to customer accounts regarding products, applications and operations, assisting them with the integration of systems in their laboratories.
• Ensures compliance with the Ethical Code.

Networking / Key Relationships

• Key Account Manager
• SAS Manager / Area Manager
• Business Unit (Business Unit Manager, Product Managers)
• Technical Support Team (Field Service Engineer, Helpline, Service Area Manager)
• IT Operations Team
• Logistics (Customer Service)
• Contracting Department
• Quality Assurance / Regulatory Affairs

Minimum Knowledge & Experience required for the position

Education:

• Bachelor’s Degree in Life Sciences or related discipline.
• PhD valuable.

Experience:

• Experience in sales and/or marketing within the IVD will be considered.
• Experience in Hematology, Hemostasis and/or Blood Bank will be a plus.

Addtional Skills / Knowledge

Language: Fluent English

Skills & Capabilities

• Focus on results and the customer.
• Flexibility, reliability, adaptability to the changes, anticipation.
• Self‑control, discipline and monitoring of guidelines.
• Listen and communicate clearly, assertiveness.
• Team and individual work capability.
• Market and product knowledge.
• Sales and influence skills.
• Establish relations with customers based on trust and confidence.
• Self‑training capacity.

Travel requirements

• Daily work Eastern Area (Alicante & Murcia)
• Up to 20-30% of time