Sales Application Specialist

Werfen; Castro-Urdiales; Presencial; EUR 45.000 - 75.000; Jornada completa

Descripción de la vacante

Werfen busca un Sales Application Specialist (SAS) Hemostasis en España para combinar ventas y soporte técnico, promoviendo productos y soluciones y controlando el estatus técnico de equipos y stocks de reactivos con foco en Centros Hospitalarios y Hematología.

El candidato ideal debe tener grado en Ciencias de la Vida, experiencia en ventas en IVD y dominio del inglés. Se valora doctorado y capacidades de coordinación entre áreas para presentaciones a instituciones y equipos clínicos.

Formación

• Licenciatura en Ciencias de la Vida o similar.
• Experiencia en ventas y/o marketing en IVD será valorada.
• Inglés fluido.

Responsabilidades

• Alcanzar objetivos de ventas y targets comerciales establecidos.
• Proporcionar soporte de aplicación.
• Apoyar la mejora de la organización del laboratorio con asesoría técnica.
• Fomentar ventas cruzadas mediante información de productos y soluciones ajustadas.
• Presentar productos y conceptos a instituciones, grupos de usuarios y clínicos.
• Coordinar instalaciones de instrumentos entre departamentos.
• Proporcionar soporte técnico remoto y/o en sitio.
• Asegurar el cumplimiento del código ético.

Conocimientos

Ventas B2B

Ciencias de la vida

Inglés fluido

Habilidades de presentación

Trabajo en equipo

Educación

Bachelor's Degree in Life Sciences or related discipline

PhD valuable

Descripción del empleo

Descripción del trabajo

Job Summary The Sales Application Specialist (SAS) Hemostasis is a mixed figure including both sales and technical responsibilities, being his/her main job tasks to actively promote and sell our products and solutions while keeping a good track on the technical status of the instrumentation park, reagent stocks and IT solutions. He/she will have special focus on the Central Lab and Hematology departments of the Hospitals.
The SAS Hemostasis will provide our customers with solutions that adapt to their changing needs, creating a relationship of trust that will bring value to our customers and the Company in the medium and long term.

La información a continuación detalla los requisitos del puesto, la experiencia esperada del candidato y las cualificaciones correspondientes.
Key Accountabilities

• Achieve sales and commercial targets established by the Company.
• Provides application support.
• Supports laboratory organization improvement by technical advice and solution offering.
• Encourages cross-selling by providing product information and introducing cost/efficiency balanced tailored techniques.
• Be able to present our products and concepts to institutions, end-user groups, clinicians, and expert groups.
• Create a network of trust within the organization and organizes other colleagues in field visits.
• Coordination skills to organize instrument installations interacting with the different departments involved (Logistics, Technical Service, Marketing...), as well as to perform product and service demonstrations.
• Can keep the training level of our user's instruments and reagents and manage appropriate documentation.
• Be a team player that works together with the KAM and Business Unit in the management of opportunities and risks.
• Has a global point of view that allows him/her to check the service level offered by the different departments of the Company assigned centers, therefore reducing the risk of complaints.
• Provides troubleshooting for technical enquiries.
• Solves product incidents at technical level in coordination with HelpLine, Technical Service and Product Managers.
• Tender management (specification and profitability analysis, preparation of the necessary documentation, litigation support).
• Provides first level (remote and/or on-site) of technical support to customer accounts regarding the products, applications and operations, assisting them with the integration of systems in their laboratories.
• Ensures the Compliance with Ethical Code.

Networking/Key relationships

• Key Account Manager
• SAS Manager / Area Manager
• Business Unit (Business Unit Manager, Product Managers)
• Technical Support Team (Field Service Engineer, Helpline, Service Area Manager)
• IT Operations Team
• Logistics (Customer Service)
• Contracting Department
• Quality Assurance / Regulatory Affairs

Minimum Knowledge & Experience required for the position

• Education: -Bachelor's Degree in Life Sciences or related discipline. -PhD valuable
• Experience: -Experience in sales and/or marketing within the IVD will be considered. -Experience in Hematology, Hemostasis and/or Blood Bank will be a plus.
• Additional Skills/Knowledge: -Comprehensive knowledge in life sciences. -Language: Fluent English

Skills & Capabilities:

• Focus on results and the customer.
• Flexibility, reliability, adaptability to the changes, anticipation.
• Self-control, discipline and monitoring of guidelines.
• Listen and communicate clearly, assertiveness.
• Team and individual work capability.
• Market and product knowledge.
• Sales and influence skills.
• Establishes relations with customers based on trust and confidence. xbhjioe
• Self-training capacity.

Travel requirements:

• Daily work Center Area (Madrid & Castilla La Mancha)
• Up to 30-40% of time