Sales & Account Manager (DE / EN)

Pudu Robotics; Madrid; Presencial; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A robotics solutions provider in Madrid is looking for a sales professional with key account management experience. The role requires at least 3 years in the retail industry, fluent English, and proven sales capabilities in cleaning equipment. Ideal candidates will have strong negotiation skills and a proactive approach to achieving sales targets.

Formación

• 3+ years of experience in national or regional key account sales.
• Fluency in English for daily work communication.
• Experience in retail / Horeca industry.

Responsabilidades

• Explore potential customers and achieve sales targets.
• Develop and maintain key account relationships.
• Handle customer inquiries and ensure superior customer experience.

Conocimientos

Negotiation skills

Business acumen

Customer insight

Project management

Educación

Bachelor's degree or above

Descripción del empleo

Responsibilities

• Explore potential customers and reserve high-quality client resources based on performance goals. Achieve sales targets in the assigned market and ensure consistent performance growth.
• Familiarize yourself with local market dynamics. Take charge of developing and maintaining key account relationships in overseas markets, build strong and stable partnerships, expand market share, and secure a defined number of flagship clients.
• Handle day-to-day operations including overseas customer inquiries, quotations, order fulfillment, pre-sales training, and after-sales service to ensure a superior customer experience.
• Regularly report on market conditions in alignment with business development progress and needs. Develop and execute effective sales strategies and business plans.
• Gather market feedback and user insights, research industry trends and competitor products, and provide constructive suggestions for product improvement and strategic development.
• Collaborate with the Marketing Department to plan and implement local sales and promotional activities, enhance brand awareness and influence, and support the achievement of sales objectives.

Requirements

• Bachelor’s degree or above, with 3+ years of experience in national or regional key account (KA) sales. Fluency in English is required for daily work communication.
• Minimum 3 years of experience in the retail industry / Horeca industry is required, with proven ability to navigate retail customer structures and sales processes.
• Proven sales experience in cleaning equipment or cleaning robots, with a solid understanding of robotics and their applications.
• Excellent negotiation skills, strong business acumen, keen insight into customer needs, and the ability to respond promptly and accurately.
• Experience in participating in international exhibitions and executing both online and offline marketing campaigns. Successful project cases are a plus.
• Resilient under pressure, strong sense of responsibility, self-motivated, proactive, and a fast learner. Capable of effective teamwork and result-driven project management.