Riftbound Community Manager EMEA (Contract)

Riot Games; Barcelona; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading gaming company is looking for a Community Manager in Barcelona to support player engagement and execute local initiatives for Riftbound. The role requires fluency in English and either Italian or French, along with 3+ years of experience in community management or grassroots marketing. Strong organizational skills and a passion for TCG are essential. This position offers medical benefits, open paid time off, and opportunities for personal gaming experiences.

Servicios

Medical, dental, and vision plans

Retirement benefits with company match

Open paid time off

Play fund for personal gaming activities

Formación

• 3+ years of experience in community management or related fields.
• Fluency in English and either Italian or French.
• Deep understanding of TCG communities in EMEA.

Responsabilidades

• Collaborate with teams to shape local strategies for player communications.
• Execute local campaign plans that resonate with players.
• Monitor player feedback and trends to steer community initiatives.

Conocimientos

Community management

Grassroots marketing

Event coordination

Influencer operations

Operational excellence

Strong communication skills

Crisis management

Herramientas

Google Slides

PowerPoint

Descripción del empleo

We’re looking for a highly operational, community-savvy Riftbound & TCG lover to support the game in EMEA. As our boots on the ground, you’ll help execute community and Influencers activations and grassroots events that truly resonate with local players in Riftbound key markets.

You’ll work closely with Riot’s EMEA teams to support direct-to-player activations, identify local trends in key markets, surface community feedback and opportunities, help build and look after our influencer ecosystem and collaborate with agencies and partners. Fluency in English and Italian or French is required; any other European languages knowledge is a strong plus, along with deep Riftbound and TCG familiarity and the ability to manage logistics, reporting, and sensitive communications.

This is a contract role for someone who lives and breathes Riftbound and TCG and knows how to turn that passion into meaningful player impact.

This job can be performed from one of the following offices: Barcelona, Paris, Berlin, London.

Responsibilities

• Collaborate closely with the EMEA Riftbound Lead to shape local strategies for direct-to-player communications, ensuring a consistent and resonant experience for Riftbound players.
• Collaborate closely with all League IPs Community Managers at EMEA level to explore collaborations and cross products activations.
• Identify where players gather; from Discord servers and fan sites to grassroots tournament hubs, and evaluate opportunities for local engagement.
• Help execute campaign plans at the local level, translating high-level strategy into community & grassroots execution that make players proud.
• Propose and lead the execution of events, meetups, and community initiatives tailored to resonate deeply within the local player base.
• Work with local agencies and vendors to ensure smooth, high-quality execution across all touchpoints digital, physical, and everything in between.
• Regularly monitor and report local player feedback, community conversation trends, and emerging concerns to help steer campaign messaging and content.
• Discover new creators, Discord groups, and fan communities; recommend collaborations that align with Riftbound goals and support them with resources to amplify their work.
• Design inclusive initiatives that celebrate community content and foster storytelling in collaboration with the EMEA Community Lead. Identify opportunities to spotlight and elevate community-led projects.
• Respond to shifts in community sentiment and player behavior with agility, flagging issues early and developing community-first projects in response.
• Monitor local influencer and streamer activity, track related KPIs, and provide reporting to ensure visibility into the success of our partnerships.
• Build decks and post-mortem reports to document your work, share key learnings, and highlight wins across community and campaign activations.

Required qualifications

• Familiarity with Riftbound and TCG as a passionate player or community participant. You understand its gameplay, culture, and what resonates with the TCG audience in EMEA.
• +3 years of experience in community management, grassroots marketing, event coordination, or influencer operations, ideally within TCG, gaming or esports.
• Deep understanding of EMEA & local TCG communities. You know where players gather, what platforms they use, and how to engage them authentically. You know the main Riftbound and TCG influencers and personalities.
• Operational excellence; you're highly organized, detail-oriented, and capable of managing multiple projects simultaneously with limited supervision.
• Strong communication skills in both Italian or French and English. You are able to clearly convey ideas, build reports, and collaborate across distributed teams.
• You are proficient in tools like Google Slides or PowerPoint; comfortable creating decks and synthesizing data into actionable insights.
• You are native to platforms like Discord, Twitch, TikTok, YouTube, and Twitter/X from both a user and trend‑tracking perspective.
• You understand what matters to TCG players, and you care about building genuine, player‑first experiences.
• Experience in crisis management and sensitive communications. You’re capable of navigating tough situations with care, empathy, and professionalism.

For this role, you'll find success through craft expertise, a collaborative spirit, and decision‑making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about the experiences of players, this could be the role for you!

Our Perks

We offer medical, dental, and vision plans that cover you, your spouse/domestic partner, and children. Life insurance, parental leave, plus short‑term and long‑term disability coverage are also available. Riot will support your retirement benefits with a company match, and double down on your donations of time and money to non‑profit charitable organizations. Balance between work and personal life is encouraged with open paid time off, and a play fund so you can broaden and deepen your personal relationship with games.

Let's Thrive Together

At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player‑facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.