Revenue Operations Manager - Barcelona

Perk; Barcelona; On-site; EUR 65,000 - 95,000; Full time

Job summary

Perk is hiring a Revenue Operations Manager in Barcelona to elevate our SDR org globally. You’ll be a strategic partner to SDR leadership, owning the end-to-end outbound prospecting, qualification, and handoffs, and managing the SDR tech stack and enablement.

You will shape processes, cadences, and engagement rules to drive efficient pipeline generation and scale AI-enabled outbound. The role focuses on defining operating models, optimizing lead management, and aligning cross-functional teams

Qualifications

• Senior strategic partner to SDR leadership
• Experience defining operating models, processes, territories and cadences
• Experience owning CRM and Sales Engagement tools
• Experience rolling out AI/automation for outbound at scale

Responsibilities

• Be the strategic partner to SDR leadership
• Define and run the operating model: processes, territories, cadences
• Work with Sales Leadership, Marketing, Finance to align lead management and pipeline end to end
• Own the end-to-end SDR process from prospecting to handoff with clear playbooks
• Own the prospecting process: ICP and account prioritisation, signal-based targeting, cadences
• Own the qualification methodology: lead/opportunity definitions, criteria, stage and disqualification logic
• Own the inbound lead process: capture, routing, speed-to-lead standards, follow-up expectations
• Roll out process changes with SDR leaders and Enablement
• Own the Rules of Engagement for outbound and inbound, including account ownership and conflict resolution
• Own the SDR tech stack: tools, roadmap, licences, cost, adoption, data quality
• Ensure tools/CRM data work as one system; evaluate and roll out new tools with business cases
• Partner with Revenue Systems and Enablement on training and change management
• Partner with GTM Engineering on AI tools like Clay and automation

Job description

About Us

Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.

We're trusted by more than 12,000 companies worldwide, including Bolt, GoCardless, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem https://www.perk.com/shadow-work-report.

Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.

At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel, fintech, and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.

Visit www.perk.com http://www.perk.com to learn more.

ABOUT THE ROLE:

Perk is going through a period of significant growth, and we're using AI and automation to make our sales teams more productive and to take manual work out of our reps' day-to-day, in our tools and in the CRM. Nowhere is that more visible than in our SDR organisation, where we are rolling out AI-driven outbound prospecting with tools like Clay.

We're hiring a Revenue Operations Manager in Barcelona to support our SDR organisation globally. This is a senior individual contributor role: a strategic business partner to SDR leadership on process, systems, and operating cadences, and the business owner of the SDR tech stack, from Sales Engagement tooling to LinkedIn Sales Navigator and enrichment. You'll own how SDRs prospect, engage, and hand off pipeline, from the data and signals that tell them who to contact, to the sequences and automations that help them do it at scale, to the reporting that shows what is working.

We're looking for a true owner who understands what good looks like, has rolled out AI and automation for outbound at scale elsewhere, and is curious about where AI can take outbound next.

WHAT YOU'LL DO:

Be the strategic partner to SDR leadership

• Partner with global SDR leaders to define and run the operating model: processes, territories and handoffs, and the weekly, monthly, and quarterly cadences that keep the team on track.
• Work with Sales Leadership, Marketing, Sales Enablement, and Finance to keep lead management and pipeline definitions aligned end to end.

Own the SDR process

• Own the end-to-end SDR process, from prospecting and outreach to qualification and handoff to Account Executives, and keep it documented in clear playbooks that are consistent across regions.
• Own the prospecting process: ICP and account prioritisation, signal-based targeting, and outbound cadences.
• Own the qualification methodology: lead and opportunity definitions, qualification criteria, stage and disqualification logic, and acceptance standards for handoffs, and evolve them as our go-to-market changes.
• Own the inbound lead process: capture, routing, speed-to-lead standards, follow-up expectations, ownership rules, and the handoff between Marketing and SDRs.
• Roll out process changes with SDR leaders and Enablement, and make sure they are adopted and followed.
• Own the Rules of Engagement for outbound and inbound, including account ownership between regional and global accounts, so SDRs, Account Executives, and Marketing know who works which accounts and leads, and conflicts are resolved quickly and fairly.

Own the SDR tech stack

• Act as the business owner of every tool our SDR organisation uses in its prospecting efforts globally, including Sales Engagement platforms, LinkedIn Sales Navigator, and data enrichment tools, owning the roadmap, configuration, licences and cost, adoption, data quality, and vendor relationships.
• Make sure the tools, the CRM, and the data around them work as one system, so reps spend their time selling, not updating records.
• Evaluate, pilot, and roll out new tools and features, with clear business cases and success metrics.
• Partner closely with the Revenue Systems team, who are the technical owners of these tools and manage configuration, syncs, and integrations, by setting priorities and requirements as the business owner, and with Enablement on training and change management.

Drive AI and automation for outbound and inbound

• Partner with the GTM Engineering team, who own Clay and the AI