Report Analyst - English speaking - Onsite - MX01

Convergys; Barcelona; Presencial; EUR 25.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Private medical insurance

Bonus up to 3,000 EUR

Full paid training

Career development program

Barcelona office location

Descripción de la vacante

Concentrix is seeking a Report Analyst to develop and maintain operating and client reports in Barcelona. You will analyze performance data, identify trends and risks, and provide insights to improve efficiency and client satisfaction.

The role requires English fluency, strong data interpretation, and experience with BI tools. The position offers full-time hours, a 39-hour week, and a clear pathway for career development.

Formación

• Native level of English.
• Strong analytical and problem-solving skills.
• Advanced Excel skills and experience with BI/reporting tools (Power BI, Tableau, Domo, etc.).
• Ability to interpret complex data and present findings clearly.
• Strong attention to detail and data accuracy.
• Excellent communication and stakeholder management skills.

Responsabilidades

• Create, maintain, and automate operational and client reporting.
• Analyze performance data and provide actionable insights and recommendations.
• Monitor KPIs, trends, and business metrics across programs and sites.
• Support business reviews, client meetings, and strategic planning with data-driven analysis.
• Ensure data accuracy, consistency, and compliance with reporting standards.
• Partner with Operations, Workforce Management, Quality, and Client Services teams to address reporting needs.
• Identify opportunities for process improvements and reporting automation.
• Develop dashboards and visualizations to improve visibility and decision-making.
• Support forecasting, capacity planning, and performance management activities.

Conocimientos

Native English

Analytical skills

Problem-solving

Attention to detail

Stakeholder management

Herramientas

Power BI

Tableau

Domo

Excel

Descripción del empleo

Job Title: Report Analyst - English speaking - Onsite - MX01

Experience the power of a game-changing career Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Report Anaylst onsite in Barcelona you will be part of our team of game-changers who are powering the brands of the future.

Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.

What you will do in this role The Report Analyst is responsible for the development, maintenance, and analysis of operational and business performance reports. This role ensures the accuracy and integrity of data, delivers regular and ad hoc reporting, identifies trends and risks, and provides insights that support operational efficiency, client satisfaction, and strategic objectives.

Key Responsibilities

• Create, maintain, and automate operational and client reporting.
• Analyze performance data and provide actionable insights and recommendations.
• Monitor KPIs, trends, and business metrics across programs and sites.
• Support business reviews, client meetings, and strategic planning with data-driven analysis.
• Ensure data accuracy, consistency, and compliance with reporting standards.
• Partner with Operations, Workforce Management, Quality, and Client Services teams to address reporting needs.
• Identify opportunities for process improvements and reporting automation.
• Develop dashboards and visualizations to improve visibility and decision-making.
• Support forecasting, capacity planning, and performance management activities.

Skills & Qualifications

• Native level of English
• Strong analytical and problem-solving skills.
• Advanced Excel skills and experience with BI/reporting tools (Power BI, Tableau, Domo, etc.).
• Ability to interpret complex data and present findings clearly.
• Strong attention to detail and data accuracy.
• Excellent communication and stakeholder management skills.

What’s in it for you

• Full time 39 hours/week permanent contract: Monday to Friday from 08:00 - 17:00
• Salary 25.000 euros gross/year + up to 3.000 euros gross/year in bonus plus private medical insurance
• Enjoy a fantastic Barcelona office location
• Full paid training about the company and the project you will be working on
• Career development program and specialized courses

Location

ESP Barcelona - C/ de la Selva de Mar, 129

Time Type

Full time

Language Requirements

English

Mission

Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix. Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.

Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.