Renewal Specialist (German Market)

Concentrix; Málaga; Hybrid; EUR 23,000 - 28,000; Full time

Benefits offered by this job

Hybrid work model

Private medical insurance

Full paid training

Career development program

Job summary

Concentrix in Malaga (Hybrid) is seeking a Renewal Specialist for the German market. You will manage the renewals cycle, nurture customer relationships, and leverage cloud product knowledge to drive upsell opportunities.

You will engage with mid-size to enterprise clients, coordinate with cross-functional teams, and ensure timely renewals. The role offers training, a clear career path, a hybrid work environment, and competitive compensation.

Qualifications

• Native or proficient German with advanced English.
• 2+ years of sales experience with a proven track record.
• Experience selling Azure, Office 365, Dynamics 365 or similar solutions.
• Experience using Microsoft Office Suite applications and cloud technologies.
• Ability to understand customer needs and deliver tailored pitches and solutions.

Responsibilities

• Act as primary contact during renewals, building trust and foundational Microsoft relationship.
• Turn renewal leads into opportunities and revenue pipeline via qualification (budget, authority, need, timeline).
• Identify upsell/cross-sell opportunities across industries and company sizes.
• Lead with cloud technologies to maximize up-sell/cross-sell with Solution Specialists.

Skills

German fluency

English ability

Sales experience

CRM skills

Cloud tech familiarity

Education

Masters in CS/Math/Engineering

Tools

Office Suite

Azure

Office 365

Dynamics 365

Job description

Job Title: Renewal Specialist (German Market) Job Description Experience the power of a game-changing career Are you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries. If you're looking to grow and be inspired, as a Renewal Specialist in Malaga (Hybrid), you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies. Career growth and personal development This is a great opportunity to experience the power of what's next and develop "friends for life" at the same time. We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. What you will do in this role In everything we do, we believe in doing right by and for people - our clients, their customers, our people, our community, and our planet. As a Renewal Specialist in our team, you will:

• Act as Primary point of contact for the customer during the renewals process, building trust & setting the foundation for long term Microsoft relationship
• Effectively turn renewals leads into opportunities and revenue pipeline by filtering them through different criteria, e.g. BANT (budget, authority, need and timeline)
• Engage with small and medium businesses across industries, company sizes and types to determine their needs and identify upsell/cross sell opportunities
• Understand customers current Microsoft license position, leading with Microsoft's cloud technologies to secure customer wins, maximizing up-sell and cross-sell opportunities collaborating with Solution Specialists and other stakeholders as needed
• Support renewal process by engaging & co-ordinating multiple stakeholders (PCM, TCM, CE) aligned to customer needs, ensuring renewal closes on time

Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you:

• Are native or proficient in German with advanced English
• Have 2+ years sales experience with a proven track record of success
• Have experience using Microsoft Office Suite applications and passion for cloud technologies
• Possess general knowledge of the IT industry, with the capacity to learn and retain knowledge about individual products and business solutions quickly and accurately
• Demonstrate your ability to understand customer needs, create and deliver customized, customer-focused pitches and solutions
• Have an achievement and success-driven personality
• Have experience selling Azure, Office 365, Dynamics 365 or similar solutions (preferred)

It would be a plus if you have:

• Experience working within a technical sales or presales environment preferred
• Experience in one of these relevant fields: computer science, mathematics or engineering
• Master’s degree. Major or minor in computer science, mathematics or engineering

What’s in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle:

• Full-time 39h/week, permanent contract: Monday to Friday from 9:00 - 18:00
• Base Salary of 25,000 euros gross/year + up to 4,000 euros gross/ year variable bonus and private medical insurance
• Great office location in Malaga, with a hybrid work model
• Full paid training about the company and the project you will be working on
• Career development program and specialized courses

Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. Location: ESP Benalmádena Costa - Plaza Solymar, C.C. Benalmar Local 12 Language Requirements: English, German (Required) Time Type: Full time