Renewal Specialist (English - speaking) - Hybrid - Cloud Solutions -MV02

Concentrix Spain NWE Services, S.L.U.; Benalmádena; Híbrido; EUR 25.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Private medical insurance

Hybrid work model

Career development program

Descripción de la vacante

Concentrix Spain NWE Services, S.L.U. in Malaga seeks an English-speaking Renewal Specialist to drive renewals for our cloud solutions portfolio and nurture Microsoft relationships. You will turn renewal leads into opportunities, identify upsell and cross-sell possibilities, and coordinate with key stakeholders to close renewals on time.

The role is hybrid, with full training provided. This position offers a base salary plus performance bonus and a clear path for career development within a

Formación

• Native or proficient in English and strong communication skills.
• 2+ years of sales experience with a proven track record.
• Experience with Microsoft Office Suite and a passion for cloud technologies.
• General IT industry knowledge and ability to learn product solutions quickly.
• Ability to understand customer needs and deliver tailored pitches and solutions.
• Experience selling Azure, Office 365, Dynamics 365 or similar solutions (preferred).
• Experience in technical sales or presales is a plus.
• Master’s degree in relevant fields is advantageous.

Responsabilidades

• Act as primary point of contact for customers during renewals, building trust for long-term Microsoft relationships.
• Turn renewal leads into opportunities and revenue by applying BANT criteria.
• Engage with SMBs to identify needs and upsell/cross-sell opportunities.
• Understand current Microsoft license positions and promote cloud solutions.
• Coordinate with PCM, TCM, CE to ensure renewals close on time.

Conocimientos

English fluency

2+ years sales experience

Microsoft Office

Cloud technologies

Educación

Bachelor’s degree or equivalent

Master’s degree (preferable)

Herramientas

Microsoft Office Suite

Descripción del empleo

Renewal Specialist (English - speaking) - Hybrid - Cloud Solutions -MV02

Experience the power of a game-changing career. Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Renewal Specialist in Malaga (Hybrid), you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.

Career growth and personal development

This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.

What you will do in this role

In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As a Renewal Specialist in our team, you will:

• Act as Primary point of contact for the customer during the renewals process, building trust & setting the foundation for long term Microsoft relationship
• Effectively turn renewals leads into opportunities and revenue pipeline by filtering them through different criteria, e.g. BANT (budget, authority, need and timeline)
• Engage with small and medium businesses across industries, company sizes and types to determine their needs and identify upsell/cross sell opportunities
• Understand customers current Microsoft license position, leading with Microsoft's cloud technologies to secure customer wins, maximizing up-sell and cross-sell opportunities collaborating with Solution Specialists and other stakeholders as needed
• Support renewal process by engaging & co-ordinating multiple stakeholders (PCM, TCM, CE) aligned to customer needs, ensuring renewal closes on time

Your qualifications

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you:

• Are native or proficient in English
• Have 2+ years sales experience with a proven track record of success
• Have experience using Microsoft Office Suite applications and passion for cloud technologies
• Possess general knowledge of the IT industry, with the capacity to learn and retain knowledge about individual products and business solutions quickly and accurately
• Demonstrate your ability to understand customer needs, create and deliver customized, customer-focused pitches and solutions
• Have an achievement and success-driven personality
• Have experience selling Azure, Office 365, Dynamics 365 or similar solutions (preferred)

It would be a plus if you have:

• Experience working within a technical sales or presales environment preferred
• Experience in one of these relevant fields: computer science, mathematics or engineering
• Master’s degree. Major or minor in computer science, mathematics or engineering

Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.

What’s in it for you

• Full-time 39h/week, permanent contract: Monday to Friday from 9:00 – 18:00
• Base Salary of 25,000 euros gross/year + up to 4,000 euros gross/ year variable bonus and private medical insurance
• Great office location in Malaga, with a hybrid work model
• Full paid training about the company and the project you will be working on
• Career development program and specialized courses

Equal Opportunity Employment

Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Location & Contact Details

R1742932 Location: ESP Benalmádena Costa - Plaza Solymar, C.C. Benalmar Local 12 Language Requirements: English (Required) Time Type: Full time Mission: Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who design brand-defining experiences. The technologists & engineers who build smarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix. Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.