Remote TAM for Microsegmentation Security

Akamai; España; A distancia; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A leading technology company is seeking a Technical Account Manager to support enterprise customers in Spain. This role involves ensuring customer satisfaction, assisting with deployments, and providing best practice guidance. Candidates should have extensive experience in customer success management and strong technical knowledge in networking, security protocols, and Linux. Proficiency in English and German is required for effective communication.

Servicios

Flexible working hours

Health benefits

Retirement benefits

Formación

• Proven experience of BB SaaS customer success or technical account management.
• Deep hands-on experience with advanced Linux administration.
• Experience with automation tools like Chef, Puppet, Salt, or Ansible.
• Understanding of network and security protocols.
• Experience in managing and troubleshooting complex distributed applications.
• Familiarity with VMWare networking and VSphere.
• Proficiency in English and German, written and spoken.

Responsabilidades

• Main focal point for all Guardicore related issues from the customer perspective.
• Assist with deployments, expansions, and transitions of the Guardicore platform.
• Provide best practice guidance by recommending policies and features.
• Aggregate support issues and coordinate with technical teams and the customer.
• Raise product-related issues for Guardicore’s Product team.

Conocimientos

BB SaaS customer success or technical account management

Advanced Linux administration

Automation with Chef/Puppet/Salt/Ansible

Network and security protocols

Managing complex distributed applications

VMWare networking and VSphere

Fluency in English and German

Descripción del empleo

A leading technology company is seeking a Technical Account Manager to support enterprise customers in Spain. This role involves ensuring customer satisfaction, assisting with deployments, and providing best practice guidance. Candidates should have extensive experience in customer success management and strong technical knowledge in networking, security protocols, and Linux. Proficiency in English and German is required for effective communication.