Remote PostgreSQL Support Engineer - Real-Time Analytics

TigerData; España; Presencial; EUR 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote opportunities globally

Stock options for long-term growth

Monthly WiFi stipend

Professional development resources

Premium insurance options for you and/

Descripción de la vacante

Tiger Data, formerly Timescale, is hiring a Database Support Engineer to join our global team. You will provide deep technical support, interact with customers daily, and navigate PostgreSQL and TimescaleDB across a variety of customer environments.

The role is remote-first with an open EMEA-only eligibility. Expect 5-day, 8-hour weekdays, on-call rotation roughly every five weeks, and a strong emphasis on collaboration and continuous learning.

Formación

• Bachelor’s degree in computer science, information systems, or equivalent experience.
• Relational DB experience at scale: administration, data modeling, query optimization.
• Experience with relational databases (PostgreSQL a strong plus!).
• Experience as a technical support professional with external customers.
• Strong aptitude to understand and learn new software products.
• Strong communication skills and the ability to express patience and empathy when troubleshooting complex technical concepts to a varied audience.

Responsabilidades

• Work with our customers across a wide range of topics, from basic administration of TimescaleDB to deep consultative conversations around design, optimization, and implementation.
• Manage support cases from beginning to end.
• Develop and maintain close relationships with our customers to help them be successful.
• Be curious, always willing to learn, and always looking for ways to improve our products, processes, and culture.

Conocimientos

PostgreSQL

Relational DB

Data modeling

Query optimization

Technical support

Customer communication

Educación

Bachelor’s degree in computer science, information systems, or equivalent experience

Herramientas

TimescaleDB

Descripción del empleo

Tiger Data, formerly Timescale, is hiring a Database Support Engineer to join our global team. You will provide deep technical support, interact with customers daily, and navigate PostgreSQL and TimescaleDB across a variety of customer environments.

The role is remote-first with an open EMEA-only eligibility. Expect 5-day, 8-hour weekdays, on-call rotation roughly every five weeks, and a strong emphasis on collaboration and continuous learning.