Remote Luxury Travel Experience Specialist | Flexible Hours & Growth

manatal-264; Barcelona; A distancia; EUR 30.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote

Flexible schedule

Career development

Travel discounts

Team training

Descripción de la vacante

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist to support clients in planning and managing luxury travel experiences from a remote location.

You will work closely with clients to understand their needs, coordinate reservations, and ensure a seamless, high-quality travel journey before, during, and after trips. This role emphasizes personalized service, professional communication, and attention to detail.

Formación

• Strong communication and interpersonal skills.
• Customer service experience in travel, hospitality, or related field preferred.
• Ability to work independently in a remote environment.
• High level of organization and attention to detail.
• Comfortable using digital tools, booking platforms, and communication software.
• Passion for travel and creating positive client experiences.

Responsabilidades

• Provide responsive and professional customer support via phone, email, and online messaging.
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations.
• Communicate essential travel details, documentation requirements, and agency guidelines.
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction.
• Resolve client questions or concerns with care and a solutions-focused mindset.
• Maintain organized records and update internal systems as needed.

Conocimientos

Communication

Customer service

Remote work

Organization

Tech proficiency

Travel passion

Descripción del empleo

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist to support clients in planning and managing luxury travel experiences from a remote location.

You will work closely with clients to understand their needs, coordinate reservations, and ensure a seamless, high-quality travel journey before, during, and after trips. This role emphasizes personalized service, professional communication, and attention to detail.