Remote L2 Networking & Security Engineer

NTT; Madrid; A distancia; EUR 35.000 - 50.000; Jornada completa

Descripción de la vacante

A global technology services leader in Madrid seeks a Networking Managed Services Engineer (L2) to ensure client IT infrastructures remain operational. The role involves monitoring technical incidents, collaborating with teams, and managing escalations, all in a remote working environment. Candidates should possess strong technical skills, adaptability, and a bachelor's degree in IT or equivalent experience.

Formación

• At least one technical certification in relevant technologies.
• Strong planning skills with the ability to adapt.
• A positive outlook and ability to work under pressure.

Responsabilidades

• Ensure clients' IT infrastructure remains operational.
• Monitor and resolve technical incidents.
• Communicate with teams to provide support for operational issues.

Conocimientos

Proficiency in technologies such as Pulse Secure SSL VPN

Technical certification in relevant technologies

Strong planning skills

Ability to communicate across cultures

Client-centric communication

Adaptability in dynamic environments

Bachelor's degree in IT/Computing or equivalent experience

Educación

Bachelor's degree in IT / Computing or equivalent

Herramientas

Palo Alto

Fortinet

Cisco Nexus switches/routers/firewalls

Ticketing tools

Descripción del empleo

A global technology services leader in Madrid seeks a Networking Managed Services Engineer (L2) to ensure client IT infrastructures remain operational. The role involves monitoring technical incidents, collaborating with teams, and managing escalations, all in a remote working environment. Candidates should possess strong technical skills, adaptability, and a bachelor's degree in IT or equivalent experience.