Remote IT Helpdesk Technician (Entry Level)

Expleo; Oria; A distancia; EUR 42.000 - 64.000; Jornada completa

Descripción de la vacante

NTT DATA is seeking a Workday Analyst - Cross Application for a full remote role across Spain or Portugal. You will support day-to-day Workday BAU across multiple functional areas and assist with config, testing, and deployment of enhancements.

You will investigate issues, monitor workflows, maintain documentation, and contribute to testing and data integrity in an international environment.

Formación

• Bachelor's degree in information technology or computing or related field.
• Associate level certifications in networking technologies (Cisco, Juniper, Aruba, F5, CCNA, JNCIA, ACMA, etc.).

Responsabilidades

• Support the HRIS team with day-to-day BAU responsibilities and maintenance of Workday across multiple functional areas.
• Assist with configuration, testing, and deployment of Workday enhancements, process improvements, and system changes.
• Investigate technical issues, identify root causes and recommend effective solutions.
• Monitor the Workday inbox and resolve business process events, tasks, and exceptions.
• Participate in system testing, including unit, regression, and user acceptance testing.
• Maintain Workday documentation, process guides, and training materials.

Conocimientos

Communication

Project planning

Positive attitude

Work under pressure

Active listening

Adaptability

Client-focused

Multicultural collaboration

Networking basics

Educación

Bachelor's degree in information systems or computing

Associate networking certifications (Cisco/Juniper/Aruba/F5/CCNA/etc)

Herramientas

Cisco

Juniper

Aruba

RiverBed

Descripción del empleo

NTT DATA is seeking a Workday Analyst - Cross Application for a full remote role across Spain or Portugal. You will support day-to-day Workday BAU across multiple functional areas and assist with config, testing, and deployment of enhancements.

You will investigate issues, monitor workflows, maintain documentation, and contribute to testing and data integrity in an international environment.