Remote German-Speaking Support Agent — Portugal-based

WW Talents; Barcelona; Presencial; EUR 10.000 - 14.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Food allowance €7.63 per working day

Equipment provided

Remote work in Portugal

No relocation required

Descripción de la vacante

WW Talents is hiring a Customer Service Representative to support German-speaking customers remotely from Portugal. You will handle inquiries in German and English, provide solutions, and maintain high-quality service.

The role requires independence in a remote setup, strong communication, and a customer-first mindset. The position offers a full-time remote arrangement based in Portugal with a fixed monthly gross salary and 14 payments.

Formación

• Fluent German (spoken and written).
• Good command of English.
• Currently residing in Portugal.
• Excellent communication and interpersonal skills.
• Customer-oriented mindset with strong problem-solving abilities.
• Ability to work independently in a remote environment.

Responsabilidades

• Provide customer support in German and English.
• Respond to customer inquiries professionally and efficiently.
• Deliver excellent customer service while maintaining quality standards.
• Accurately document customer interactions and follow internal procedures.
• Collaborate with internal teams to ensure timely issue resolution.
• Maintain a positive and customer-focused approach in every interaction.

Conocimientos

German language

English language

Descripción del empleo

WW Talents is hiring a Customer Service Representative to support German-speaking customers remotely from Portugal. You will handle inquiries in German and English, provide solutions, and maintain high-quality service.

The role requires independence in a remote setup, strong communication, and a customer-first mindset. The position offers a full-time remote arrangement based in Portugal with a fixed monthly gross salary and 14 payments.