Remote Fashion Consultant (German-speaking)

Convergys; Barcelona; A distancia; EUR 20.623 - 23.063; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus up to €2,440

Remote from Spain

Full paid training

Descripción de la vacante

Concentrix is hiring a Fashion Consultant (German-speaking) to support customers remotely from Spain. You will handle product inquiries, resolve issues, and escalate as needed, with a focus on fast, friendly service. The role requires German proficiency and advanced English, plus basic IT tool knowledge.

You’ll join a global team, receive full training, and work a 39-hour week with rotating shifts. Competitive salary includes a base and annual bonus, with opportunities for career development.

Formación

• Bilingual in German and English.
• Customer service orientation.
• Familiarity with IT platforms and applications.

Responsabilidades

• Resolve customer questions or complaints for our client.
• Log call details and manage resolutions within SLA.
• Maintain up-to-date product and service knowledge.
• Escalate service issues when needed.
• Provide coverage for colleagues as required.

Conocimientos

German language

English language

Customer service

Herramientas

Windows

MS Office

Internet configuration

Descripción del empleo

Concentrix is hiring a Fashion Consultant (German-speaking) to support customers remotely from Spain. You will handle product inquiries, resolve issues, and escalate as needed, with a focus on fast, friendly service. The role requires German proficiency and advanced English, plus basic IT tool knowledge.

You’ll join a global team, receive full training, and work a 39-hour week with rotating shifts. Competitive salary includes a base and annual bonus, with opportunities for career development.