Remote Customer Support Specialist for Design Platform

Planner 5D; España; A distancia; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A tech-driven design platform in Spain is seeking a Customer Support Specialist to provide excellent, prompt support via live chat. Prospective candidates should have strong customer service skills, a can-do attitude, and the ability to solve problems efficiently. The role offers attractive compensation, opportunities for education and training, and the flexibility to work remotely. Join a passionate team and help enhance user experiences.

Servicios

Attractive compensation

Paid Time Off (20 days)

Investment in education and training

Discounts on car rentals and coworking spaces

Immigration support

Formación

• Comfortable taking on ownership and responsibility of issues.
• Experience working in customer support or service roles.
• Ability to perform basic computer/system troubleshooting tasks.

Responsabilidades

• Respond to customers using a live chat system promptly.
• Deliver outstanding customer service and resolve issues quickly.
• Elevate customers' feedback to management for improvement.

Conocimientos

Fluent in spoken and written English

Quick and efficient problem-solving ability

Can-do attitude

Outstanding customer service skills

Experience in customer service

Ability to present complex ideas simply

Herramientas

CRM/Project Management tools

Descripción del empleo

A tech-driven design platform in Spain is seeking a Customer Support Specialist to provide excellent, prompt support via live chat. Prospective candidates should have strong customer service skills, a can-do attitude, and the ability to solve problems efficiently. The role offers attractive compensation, opportunities for education and training, and the flexibility to work remotely. Join a passionate team and help enhance user experiences.