Remote Customer Support Agent (German/English)

SIXT; Santander; A distancia; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A leading mobility service provider is seeking a Customer Support Agent for a fully remote position, requiring fluency in German and English. Responsibilities include acting as an interface between customers and chauffeurs, ensuring high-quality standards, and having a proactive approach to customer service. The ideal candidate should have at least one year of relevant experience. Join a dynamic international team and enjoy flexibility with work-life balance.

Servicios

Work-Life Balance

Employee Discounts

Team Building Activities

Professional Growth Opportunities

Formación

• Minimum of 1 year of experience in customer-facing or service-oriented role.
• Ability to work effectively in a remote environment with availability for rotating shifts.
• Passion for customer service and genuine interest in supporting clients.

Responsabilidades

• Act as the interface between customers and chauffeurs.
• Ensure high-quality standards and safe customer transport.
• Monitor driver punctuality and organize alternatives.

Conocimientos

Fluency in German and English

Excellent communication skills

Customer service experience

Proficiency with MS Office

Proactive solution-oriented mindset

Descripción del empleo

A leading mobility service provider is seeking a Customer Support Agent for a fully remote position, requiring fluency in German and English. Responsibilities include acting as an interface between customers and chauffeurs, ensuring high-quality standards, and having a proactive approach to customer service. The ideal candidate should have at least one year of relevant experience. Join a dynamic international team and enjoy flexibility with work-life balance.