Remote Customer Support Agent (German/English)

SIXT; Madrid; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading mobility provider in Spain is looking for a Customer Support Agent fluent in German and English. This fully remote role involves customer care across multiple channels and requires a proactive mindset. The ideal candidate will have at least a year of experience in customer service and excellent communication skills. Join an international team and enhance your career in the automotive sector.

Servicios

Work-Life Balance

Employee Discounts

Team Building Activities

Professional Growth Opportunities

Formación

• Minimum of 1 year of experience in a customer-facing role.
• Ability to work effectively in a remote environment.
• Excellent communication skills in both languages.

Responsabilidades

• Act as the interface between customers and chauffeurs.
• Ensure high-quality standards in customer transport.
• Monitor driver punctuality and manage alternatives.
• Assign booked transfers to appropriate drivers.
• Assist customers regardless of their status.

Conocimientos

Fluency in German

Fluency in English

Customer service experience

Proficiency in MS Office

Proactive solution-oriented mindset

Descripción del empleo

A leading mobility provider in Spain is looking for a Customer Support Agent fluent in German and English. This fully remote role involves customer care across multiple channels and requires a proactive mindset. The ideal candidate will have at least a year of experience in customer service and excellent communication skills. Join an international team and enhance your career in the automotive sector.