Remote Customer Service Expert - Spanish speaking

innocent drinks; Madrid; A distancia; EUR 10.000 - 30.000; A tiempo parcial

Descripción de la vacante

A leading healthy drinks company in Madrid is seeking a talented customer supply intern to support logistics and supply chain activities. The role involves ensuring smooth sales order processing, providing excellent customer service, and identifying improvement opportunities. Proficiency in English and either Italian or Spanish is required. This internship offers the chance to work in a dynamic environment within a fast-growing company.

Formación

• Experience in Logistics, Supply Chain or Customer Service.
• Proficiency in English and either Italian or Spanish.
• Strong analytical skills and ability to present results.
• Detail-oriented with comfort in handling numbers and IT systems.

Responsabilidades

• Support day-to-day activities for the South region.
• Ensure sales orders are correctly processed in systems.
• Provide excellent customer service.
• Identify improvement projects for the region.

Conocimientos

Logistics

Supply Chain

Customer Service

Proficiency in English

Proficiency in Italian or Spanish

Strong analytical skills

Detail-oriented

Proficiency with IT systems

Excel

Familiarity with ERP systems

Descripción del empleo

In 1999 we concocted a few smoothies in our kitchen and tested them on people at a music festival; We’re proud to call ourselves Europe’s favorite little healthy drinks company, but we’re still growing. Now, to help support our growth in the South of Europe, we are looking for a

talented customer supply intern

Responsibilities

• Support the day-to-day activities for the South, and potentially other countries of the region; carbon footprint or cost saving projects, service level improvements and performance analysis.
• Control that all sales orders are correctly imported, checked, and updated if needed in our systems; support our specialists for Iberia and Italy in the follow-up stock positions, overstock and out of stocks; anticipate and improve our service level.
• Customer service: be the best friend of our customers, collaborating and winning together.
• Identify improvement projects for South but also for F+.

Qualifications

• Experience in Logistics, Supply Chain or Customer Service.
• Proficiency in English and either Italian or Spanish (trilingual is a plus).
• Strong analytical skills and ability to conduct and present results.
• Detail-oriented, comfortable with numbers, big or small, and with IT systems, especially Excel.
• Familiarity with an ERP system (even remotely).

Type of contract: internship

How to apply

Please, send us your CV and your cover letter in English at