Remote Customer Care Specialist - Italian/Spanish

Heymondo; España; A distancia; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A growing travel insurance company is seeking a Customer Care Specialist to provide outstanding support remotely. The role demands bilingual skills in Italian and Spanish, with at least 3 years of experience in customer care within the travel or insurance sectors. Candidates should be proactive in resolving inquiries and enhancing customer experience. The company offers a full-time position with an indefinite contract and competitive salary.

Servicios

Indefinite contract

Competitive salary based on performance

Flexible work environment

Formación

• Must have at least 3 years of experience in Remote Customer Care in the Travel or Insurance industry.
• Ability to work in a fast-paced environment.
• Medium level computer skills required.

Responsabilidades

• Handle customer inquiries across various channels.
• Ensure customer satisfaction and provide support.
• Collect information to open claims with the Insurance company.

Conocimientos

Bilingual: Native-level Italian

Spanish proficiency

Effective communication skills

Ability to multitask

Problem-solving skills

Descripción del empleo

A growing travel insurance company is seeking a Customer Care Specialist to provide outstanding support remotely. The role demands bilingual skills in Italian and Spanish, with at least 3 years of experience in customer care within the travel or insurance sectors. Candidates should be proactive in resolving inquiries and enhancing customer experience. The company offers a full-time position with an indefinite contract and competitive salary.