Remote Crypto Chat Support Specialist - Spanish/English

SupportYourApp; Murcia; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading support service company is seeking a Chat Support Consultant to provide high-quality customer support in crypto trading. You will deliver assistance via live chat and email, maintain market knowledge, and build customer relationships. The ideal candidate is a native Spanish speaker with strong English skills and at least 6 months of live chat support experience. This role offers a fully remote work environment with flexible schedules.

Servicios

Flexible schedule

Opportunity to work fully remotely

Good bonuses for referring friends

Paid intensive training

Work-life balance

Formación

• Minimum 6 months of live chat support experience, preferably in crypto or financial services.
• Strong analytical, logical thinking, and problem-solving skills.
• Basic financial knowledge or payment/banking experience is preferred.

Responsabilidades

• Deliver high-quality customer support in crypto trading via live chat and email.
• Build positive and long-lasting relationships with customers.
• Maintain up-to-date knowledge of the company's trading platform and market conditions.

Conocimientos

Native Spanish

English proficiency C1

Analytical skills

Problem-solving skills

Positive attitude

Basic financial knowledge

CRM experience (Salesforce)

Descripción del empleo

A leading support service company is seeking a Chat Support Consultant to provide high-quality customer support in crypto trading. You will deliver assistance via live chat and email, maintain market knowledge, and build customer relationships. The ideal candidate is a native Spanish speaker with strong English skills and at least 6 months of live chat support experience. This role offers a fully remote work environment with flexible schedules.