Remote Contact Centre Agent - Dutch & English

TUI; Palma de Mallorca; A distancia; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A leading travel company is seeking a Bilingual Customer Service Representative to support guests via phone, email, and online messaging. The ideal candidate will be organized, tech-savvy, and fluent in English and Dutch. This remote position allows for flexible working hours with a competitive salary starting at 21,300€ gross/year plus bonuses for performance. Join us in creating a welcoming and inclusive team environment!

Servicios

Variable monthly payment on targets

Paid training

Access to TUI Learning Hub and Skills Academy

Discounts via TUI Club de Benefits

Formación

• Fluent in English and Dutch, confident in supporting customers.
• Ability to multitask while providing effective customer service.
• Comfortable working with AI technology and has a mindset focused on solutions.

Responsabilidades

• Provide support to guests through various channels 24/7.
• Resolve customer issues with empathy and quick solutions.
• Collaborate with TUI teams to provide effective support.

Conocimientos

Bilingual in English and Dutch

Customer service skills

Tech-savvy

Multitasking

Adaptability

Descripción del empleo

A leading travel company is seeking a Bilingual Customer Service Representative to support guests via phone, email, and online messaging. The ideal candidate will be organized, tech-savvy, and fluent in English and Dutch. This remote position allows for flexible working hours with a competitive salary starting at 21,300€ gross/year plus bonuses for performance. Join us in creating a welcoming and inclusive team environment!