Remote Account Lead for Customer Success & Events

Event Cadence; Badajoz; A distancia; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A dynamic event management company is seeking an Account Lead to oversee customer accounts and ensure outstanding event delivery. This remote-based position involves building trusted relationships with clients, managing projects from kickoff to completion, and collaborating with internal teams. Ideal candidates will have at least 3 years of customer service experience, proficiency in English, and a relevant degree. Benefits include unlimited PTO and professional development stipends.

Servicios

Unlimited PTO

Health Benefits and Wellness Stipend

Yearly Stipend for Professional Development

Opportunities to Travel Around the World

Formación

• Minimum 3 years of customer service experience.
• Must be located in CET timezone; Barcelona preferred.
• Proficient in English at C-Level.

Responsabilidades

• Manage event projects from kickoff to completion.
• Build strong relationships with customers through proactive communication.
• Coordinate with internal teams to deliver exceptional experiences.
• Conduct regular reviews and check-ins to track client satisfaction.

Conocimientos

Customer service experience

Proficiency in English (C-Level)

Educación

At least 2 year degree

Herramientas

Asana

Descripción del empleo

A dynamic event management company is seeking an Account Lead to oversee customer accounts and ensure outstanding event delivery. This remote-based position involves building trusted relationships with clients, managing projects from kickoff to completion, and collaborating with internal teams. Ideal candidates will have at least 3 years of customer service experience, proficiency in English, and a relevant degree. Benefits include unlimited PTO and professional development stipends.