E ARE HIRING - JOIN AN AWARD WINNING AGENCY TODAY!!!
Position: Job Title: Receptionist/Office Administrator
Location: San Pedro
The Spanish Estate Agent is seeking a bilingual (English and Spanish) Office/Receptionist to join our team in San Pedro. As the welcoming face and voice of our agency, you will be responsible for ensuring a friendly, efficient, and professional experience for all clients and visitors. This role is perfect for someone who thrives in a dynamic environment, has excellent organizational skills, and is passionate about providing top‑net customer service.
Key Responsibilities
- Front Desk Management: Greet clients and visitors warmly, providing assistance and information as required.
- Bilingual Communication: Handle phone calls, emails, and in‑person interactions in both English and Spanish, ensuring all client needs are addressed effectively.
- Client Coordination: Schedule property viewings and client meetings, coordinating with agents to ensure smooth scheduling as directed by the Sales Director.
- Office Organization: Maintain a tidy and organized reception area, manage office supplies, and handle mail and deliveries.
- Administrative Support: Provide general administrative support, including data entry, filing, and preparing basic documents and reports.
- Database Management: Maintain accurate and up‑to‑date client information within our internal systems.
- Marketing Assistance: Support with posting property listings and preparing marketing materials as needed.
- Client Relations: Deliver excellent customer service, addressing inquiries and resolving any issues to ensure client satisfaction.
Essential Skills
- Language Skills: Fluency in both English and Spanish is required.
- Experience: Prior experience in a receptionist or administrative role is preferred, ideally in the real estate or property sector.
- Communication Skills: Strong verbal and written communication skills, with a friendly, professional manner.
- Organizational Skills: Highly organized, with the ability to prioritize and multitask in a busy environment.
- Tech Proficiency: Familiarity with Microsoft Office Suite (Word, Excel, Outlook), comfortable using CRM systems and Google Gmail Suite.
- Customer Service Orientation: A commitment to providing high‑quality customer service, with the ability to handle client requests calmly and effectively.
- Attention to Detail: Accurate and detail‑oriented approach to administrative tasks.
- Independent Working: Proven ability to work independently and a highly motivated self‑starter.
Benefits
- Competitive monthly wage
- Opportunity for contract extension and potential for career growth within the company
- Supportive and welcoming team environment
- Hours: 9‑1 pm and 2‑5 pm
If you are bilingual, organized, and customer‑focused with an interest in real estate, we’d love to hear from you! Please send your resume and a brief cover letter detailing your fit for the role to Maggie.frappola@thespanishestateagent.com